The monitoring alert module helps to monitor and safeguard the scheduling of task nodes. When a task encounters an error, it informs you of the task failure in a predefined manner. You can customize alert rules.
- If the receiver is a sub-account, and the sub-account does not register the phone number in the DTplus console, the alert message is sent to the primary account.The primary account number is not registed in the DTplus console, the system reads the contact information in personal information and send a SMS.
In the monitoring settings, you can create an alert to monitor a task. If any task fails or is not running as scheduled, an alert notification is sent.
Create an alert by clicking New Alarm and a prompt box appears.
Set a task name, alert reason, alert method, and recipient for the new alarm.
Task name: Supports fuzzy query and multiple options (multiple alerts are created at a time if multiple tasks are selected.)
Alert reason: Only one option can be selected (if two reasons are required for a critical task, create another alert for either of the reasons.)
Alert method: Supports multiple options. You can set it as sending both email and text messages as notifications (you must enter your email address and phone number in Profile page in the DTplus console.)
Recipient: Only one option can be selected. (After you click “Others”, you can select an account as the recipient. This account can be other members in this project, but it cannot be a sub-account in another project.)
Not completed: Specifies a time when you configure an alert for an incomplete task. If the task is incomplete after the scheduled time, the alert is triggered.
Here are some rules for you to configure monitoring alerts.
Monitoring alerts belong to quasi-real-time alerts, causing several minutes of latency.
All types of monitoring alerts are triggered three times by default with an interval of half an hour. For example: a) If 03:00 is set as the triggering time of an alert for the task not completed, such as task A, the first reminder is triggered at 03:00 and the other two are triggered at 03:30 and 04:00 if the task remains unsuccessful. If the task succeeds during a reminder interval, no alarm is triggered. b) If an error reminder is set for task A, the first reminder is triggered when the task encounters an error and the other two are triggered every 30 minutes if the error remains unsolved. Once a reminder is triggered, corresponding operations are performed and the task is re-executed. If the task encounters another error, the count of reminders is reset, which eliminates the concern on exhausted number of errors.
- If you only set the alert for tasks not completed, no reminder is triggered upon task errors. For example, if an error occurs after all the three reminders are triggered after you receive the alerts for tasks not completed and the status of the task remains running, no alert is triggered for the error unless an error alert is set for the task.
The monitoring scope of the alert is currently limited to daily scheduling tasks on the current business date. If a data completing task encounters an error or a task encounters an error throughout the day (for example, today is February 11 and only daily task instances on the business date of February 10 are monitored today), both errors are out of the monitoring scope and no alarms can be received even if a task error alert is set.
If you do not enter your personal contact information in the DTplus console, you can see the Failed status in the alert list. Then, go to the Profile page to make sure that your personal contact information is complete.
This list displays alarm settings of a task, where you can filter out information and perform other operations on alerts.
Filter: As shown in area ① in the preceding figure, task name querying, alert reason filtering, and receiving mode filtering are available.
Operation: As shown in area ② in the preceding figure, you can modify (only the alert reason, alert method, and can change the recipient), delete, and disable the current alert.
Disable the alert: If you disable the current alert, no alerts can be triggered even if the task fails.
Batch operation: As shown in area ③ in the preceding figure, you can only delete alert settings in batch.
Note: To view the alert records of the monitored task, see Monitoring Records.