Product restrictions

Last Updated: Jun 13, 2017

When using a Web Hosting, note that:

  • You can log in to the Web Hosting only through FTP, and can only manage files on the located website. Logging in to and managing the Web Hosting through SSH are not supported.

  • You can only access PHP files and static webpages.

  • The Web Hosting can process a maximum of 1,000 access requests (1000 QPS) per second. If there are more than 1,000 connections, the Web Hosting will be suspended.

  • A maximum of 10 MySQL database concurrent threads are allowed.

  • If a Web Hosting has the following resource restrictions, the Web Hosting cannot occupy resources exceeding the following thresholds during running:

    • 25% of a CPU kernel
    • 512 MB RAM
    • 100 active processes
    • 1 MB/s disk IO
      If the resources exceed the preceding thresholds, the Web Hosting will run slowly or be suspended.
  • The total number of files and folders at a site cannot exceed 200,000.

  • Other activities that may affect the server and entire network stability will be restricted. For example, do not run programs or scripts that occupy a large number of resources on the Web Hosting.

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