Account Center:Message Center

Core concepts

Understand these core concepts to manage your notifications more effectively.

• Message types: Message Center groups internal messages into categories such as account messages, product messages, service messages, and security messages. Each type corresponds to a different business scenario.

  Category	Example subtypes	Description and recipients
  Account Message	Notifications related to account funds.	Notifications for low account balances, insufficient credit limits, refunds, received payments, and coupons. Recommended for finance staff.
  Product Messages	Product educational content, creation and activation notifications, and expiration notices.	Notifications for upcoming expirations of resources like instances and certificates, and renewal status updates. Recommended for O&M personnel or business owners.
  Security Messages	Alibaba Cloud Security notifications, violation alerts, and account security warnings.	Real-time alerts for high-risk vulnerabilities, DDoS attacks, and unusual account sign-ins. Recommended for security engineers or SREs.
  Exception Messages	ECS failure notifications, ApsaraDB failure or O&M notifications, and Cloud Monitor alerts.	Failure information for cloud products. Recommended for O&M personnel or business owners.
  Activity Messages	Promotions, new product launches, or commercialization announcements.	Notifications about Alibaba Cloud product upgrades, promotions, and feature updates. Recommended for O&M personnel or business owners.
  Service Messages	Notifications for contracts, bills, and invoices.	Issues related to contracts, finance, and other service information. Set recipients by category. Recommended for finance or O&M personnel.

• Permissions: By default, only the Alibaba Cloud account can view and manage all messages. To access Message Center, the Alibaba Cloud account must grant a RAM user either the AliyunNotificationsReadOnlyAccess or AliyunNotificationsFullAccess permission.

• Notification channels: Internal messages are the most comprehensive official notification channel. Depending on your subscription settings, Message Center also sends important notifications through other channels, such as email, DingTalk, and Slack.

View internal messages

1. Log on to Message Center. On the Internal Messages page, you can view messages under the All tab or select a specific message type to view.

   

2. Use the filters at the top of the page to find specific messages.

   • Read status: Filter by All Messages, Unread Messages, or Read Messages.

   

Manage internal messages

Mark or delete messages to keep your inbox organized.

Mark messages

• Mark a single message: Select the checkbox for a message, and then click Mark As Read.

• Mark multiple messages: Select the checkboxes for multiple messages, and then click Mark As Read.

• Mark all as read: Click Read All Messages to mark all messages under the current filter conditions as read.

Delete messages

• Select the checkbox for one or more messages that you want to delete, and then click Delete.

• Delete all: Click Delete All Messages to delete all messages under the current filter conditions.

Subscribe to internal messages

Message Center provides several delivery methods, such as basic message reception, and webhook notifications, to help you balance receiving timely information against preventing notification fatigue.