This topic describes how to process the overdue payment of Content Moderation and how to renew the service.

Background information

The billing cycle of the Content Moderation API is 24 hours.

Alibaba Cloud generates a bill on each calendar day based on the amount of resources that you used on the previous calendar day, and deducts the service fee accordingly from your Alibaba Cloud account. A bill is usually generated within 10 to 12 hours after the end of each calendar day.

If your account balance is insufficient to pay the bill and your account has an overdue payment for more than 24 hours, Alibaba Cloud stops providing the Content Moderation service for you. You can use the service again only after you pay the bill. The service will resume within 5 minutes.