This topic describes how to use Knowledge Base. Built on the Tongyi Qianwen large language model (LLM), Knowledge Base specializes in enterprise knowledge and provides services such as automatic file categorization, conversational search, conversational reading, and conversational Q&A.
Precautions
This feature is available only in the China (Beijing) and Singapore regions.
Prerequisites
You have enabled and managed a knowledge base.
Knowledge base
Access a knowledge base
Log on to Cloud Drive for Enterprises. In the navigation pane on the left, choose Knowledge Base, and then click the target Team Knowledge Base.
AI Copilot
This feature requires AI Copilot to be enabled. If AI Copilot is not enabled for your enterprise, see Enable AI Copilot.
On the homepage of the target knowledge base, click AI Copilot. This runs AI instructions or intelligent searches that apply only to the current Knowledge Base.
Knowledge categorization
Knowledge categories
In the Knowledge Catalog, click a category title to view the list of files in that category.
Download files from a knowledge base
In the Knowledge Catalog on the left, select the desired knowledge category and click
.Click Download to download all files in the category.
AI Copilot
This feature requires AI Copilot to be enabled. If AI Copilot is not enabled for your enterprise, see Enable AI Copilot.
On a knowledge category page, click AI Copilot. This runs AI instructions or intelligent searches that apply only to the current Knowledge Category.