Dear Customer
Thank you for being a loyal customer to Alibaba Cloud.
We would like to inform you about the upcoming implementation of mandatory e-invoicing in Malaysia. Starting from 1st February 2025, Alibaba Cloud (Malaysia) Sdn. Bhd is required to issue e-invoices to all of its Malaysian customers.
In response to this change in tax and compliance landscape, we would like to seek for your immediate action to provide the following additional information in AliCloud workbench by 31th December 2024 to ensure that you can receive compliant e-invoices in a timely manner when the regulations come into effect.
Enterprise Account User | Individual Account User |
Malaysia Business Registration Number (Mandatory) | Identification Number (Mandatory) (MyKad/MyTentera/MyPR/MyKAS) |
Tax Identification Number (Mandatory) | Tax Identification Number (Mandatory) |
SST registration Number (Mandatory if applicable) | SST registration Number (Mandatory if applicable) |
For Enterprise User
Step 1 - Fill in your Business Registration Number
Log on to the Alibaba Cloud Management Console and click the profile picture in the upper-right corner to go to the Account Center page.
Go to Basic Information from the left-side navigation pane.
Please make sure your name is your registered business name.
Please fill in your 12-digit Malaysia Business Registration Number.

Step 2 - Fill in your Tax Number
Log on to the Alibaba Cloud Management Console. In the top navigation bar, click Expenses.
Go to Tax ID from the left-side navigation pane.
Please fill in your Tax Identification Number (TIN), usually in the format of 1 or 2 letter followed by 10 or 11 digits, e.g. C25163797020.
Please fill in your SST Registration Number (if applicable) and provide a copy of the SST certificate.

We can only issue an invoice to you upon receipt of all information stated in Step 1 and Step 2. Failure to provide any of the information above will affect your ability to receive a valid e-invoice for tax deduction purpose.
For Individual User
Step 1 - Fill in your Identification Number
Log on to the Alibaba Cloud Management Console and click the profile picture in the upper-right corner to go to the Account Center page.
Go to Basic Information from the left-side navigation pane.
Please make sure your name is your full name per your identification document.
Please fill in your Identification Number (i.e. 12-digit number stated in your MyKad/MyTentera/MyPR/MyKAS)

Step 2 - Fill in your Tax Number
Log on to the Alibaba Cloud Management Console. In the top navigation bar, click Expenses.
Go to Tax ID from the left-side navigation pane.
Please fill in your Tax Identification Number (TIN), usually in the format of 1 or 2 letter followed by 10 or 11 digits, e.g. C25163797020.
Please fill in your SST Registration Number (if applicable) and provide a copy of the SST certificate.

We can only issue an invoice to you upon receipt of all information stated in Step 1 and Step 2. Failure to provide any of the information above will affect your ability to receive a valid e-invoice for tax deduction purpose.
You can find more information about the Malayisa E-Invoicing regulations via this link https://www.hasil.gov.my/en/e-invoice/. Meanwhile, please feel free to consult your Alibaba Cloud business representative or our after sales support (through opening a support ticket) with any questions relating hereto.