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    Cloud Phone:Create and manage instances

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    Cloud Phone:Create and manage instances

    Last Updated:May 27, 2026

    Create and manage Cloud Phone instances: install applications, assign instances to end users, run remote commands, and more.

    Create an instance

    Prerequisites

    You have created a Cloud Phone instance group. For more information, see Create an instance group.

    Procedure

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, click Create Instance.

    4. In the Create Instance dialog box, configure the following parameters and click Create Now.

      Parameter

      Description

      Example

      Method

      • Use Existing Instance Group

      • Create New Instance Group

        If you select this option, click Create Now to go to the instance group creation page.

      Use Existing Instance Group

      Instance Group

      Available only when Use Existing Instance Group is selected.

      Select an existing instance group.

      DemoGroup

      Instances

      Available only when Use Existing Instance Group is selected.

      Enter the number of instances to create.

      1

      • If you selected Create New Instance Group in the previous step, you are redirected to the instance group creation page. Create the instance group. For more information, see Create an instance group.

      • If you selected Use Existing Instance Group in the previous step, you are redirected to the instance group scale-up page. Scale up the instance group. For more information, see Scale up an instance group.

    Manage instance views

    Switch between list view and card view, and customize column visibility.

    • List view

      List view is the default. To customize column visibility and order:

      1. Log on to the Cloud Phone console.

      2. In the left-side navigation pane, choose Manage Resource > Instance.

      3. In the upper-right corner of the Instance page, click the icon.

      4. In the Custom list items dialog box, drag and drop columns to adjust their visibility and order. To hide a column, drag it to the hidden columns list on the right.

        Note

        These settings apply to both the console page and exported files.

      5. After you complete the settings, click OK at the bottom of the dialog box.

    • Card view

      • In the upper-right corner of the Instance page, click Card View to switch from list view to card view.

      • In card view, you can preview the real-time screens of Cloud Phone instances that are in the Available state.

      • In card view, click Portrait/Landscape Mode in the upper-right corner to toggle the card display style.

    Find instances

    Find specific instances by using search, column filters, or tags.

    Method 2: Use column filters

    In list view, click the filter icon next to a column header and select a value.

    Method 3: Filter by tag

    Background

    Tags categorize Cloud Phone instances for easier management. Each instance supports up to 20 tags. Assign tags to instances with similar needs, then filter by tag.

    Dimension

    Tag key

    Tag value

    Organization

    department

    Department name, such as MD or FD.

    Business

    project

    Project name, such as projectA or projectB.

    Role

    position

    Position name, such as designer or programmer.

    Tag usage notes:

    • Tags are key-value pairs. Each tag key on a resource must be unique.

    • If a tag is unbound from all resources, it is automatically deleted.

    Bind tags to instances

    You can bind tags during or after instance group creation. The following steps show how to bind tags to existing instances.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, perform one of the following operations:

      • Single instance: Find the target instance and click Edit in the Tag column.

      • Multiple instances: Select one or more target instances and choose More > Add Tag at the bottom of the page.

    4. Select or enter a new tag key and tag value, and click OK.

    Filter instances by tags

    Filter tagged instances to quickly locate them.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, click Filter by Tag to the right of the search box.

    4. On the panel that appears, select or enter the tag key and tag value that you want to use for filtering, and then click OK.

      Note

      You can specify only a tag key. All instances with that tag key are returned regardless of value.

    Install applications on instances

    Install console-created applications on specified instances.

    Prerequisites

    You have created an application. For more information, see Create an application.

    Procedure

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, perform one of the following operations:

      • Single instance: Find the target instance and click Install Application in the Actions column.

      • Multiple instances: Select one or more target instances and choose More > Install Application at the bottom of the list.

        Note

        You can select up to 1,000 Instance Edition instances at a time for batch operations.

    4. In the Install Application panel, select one or more applications in the Select Application to Install section, click OK, and then click OK again in the confirmation dialog box.

      Note

      If the same application is already installed on a Cloud Phone instance, installing a new version overwrites the existing version.

    Assign instances to end users

    Assign instances to end users so they can connect through a Cloud Phone client.

    Prerequisites

    Cloud Phone uses the same convenience account system as Elastic Desktop Service (EDS) Enterprise. Make sure you have created convenience accounts in the Elastic Desktop Service (EDS) Enterprise console. For more information, see Create a convenience account.

    Procedure

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, perform one of the following operations:

      • Single instance: Find the target instance, click the ⋮ icon in the Actions column, and select Assign User.

      • Multiple instances: Select one or more target instances and choose More > Assign User at the bottom of the list.

    4. In the Assign User panel, select a user from the Available Users section and click OK.

      Note

      If no users are available, click Create Now to create convenience accounts in the Elastic Desktop Service (EDS) Enterprise console.

    Manage instance states

    Start, stop, or restart Cloud Phone instances as needed.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, perform one of the following operations:

      • Single instance: Find the target instance, click the ⋮ icon in the Actions column, select Start, Restart, or Stop based on the current instance state, and then click OK in the confirmation dialog box.

      • Multiple instances: Select one or more target instances, and click Start, Restart, or Stop at the bottom of the list.

      Important

      If you select Restart or Stop, you can also select Enable Force Restart or Enable Force Stop. This forces the instance to restart or stop if it fails to do so normally due to system or network exceptions. Unsaved data may be lost.

    Run remote commands

    Run commands on Cloud Phone instances from the remote command panel.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, perform one of the following operations:

      • Single instance: Find the target instance and click Remote Command in the Actions column.

      • Multiple instances: Select one or more target instances and choose More > Remote Command at the bottom of the list.

        Note

        You can select up to 1,000 instances at a time for batch operations.

    4. In the Remote Command panel, set the command timeout (default: 60 seconds, range: 10–3,600 seconds). In theCommand Content text box, enter the command and clickExecute.

    5. (Optional) To run more commands, repeat the previous step.

    Connect to instances

    Connect to an instance from the console to view its running environment. End users connect through a Cloud Phone client (End user guide).

    Connect through the console

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, find the target instance and click Connect in the Actions column.

    4. In the preview panel, view and interact with the Cloud Phone instance.

      Note

      Right-click the instance screen in the preview panel to return to the previous page.

    Connect over SSH

    Cloud Phone instances support SSH connections.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, find the target instance and perform one of the following operations:

      • Click the ⋮ icon in the Actions column, and select SSH.

        The SSH connection page opens in a new tab of your browser.

      • Click Connect in the Actions column and then click SSH on the right side of the Cloud Phone instance preview panel that appears.

        The SSH connection page opens on the right side of the preview panel. To open the page in a separate tab, click Establish SSH Session in New Tab in the upper-right corner of the preview panel.

    Reset instances

    Reset a Cloud Phone instance to restore its initial state.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, perform one of the following operations:

      • Single instance: Find the target instance, click the ⋮ icon in the Actions column, and select Reset.

      • Multiple instances: Select one or more target instances and choose More > Reset at the bottom of the list.

      Warning

      Resetting an instance erases all personal data, applications, and custom settings on the Cloud Phone instance. This operation cannot be undone. Back up important data before you proceed.

    Export instance information

    Export instance details to a local file for offline analysis. You can export all instances, filtered results, or selected instances.

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. In the upper-right corner of the Instance page, click the icon.

    4. In the export dialog box, select one of the following options:

      • All: exports information about all instances.

      • Current Filters: exports information about the instances in the current filtered results.

      • Selected: exports information about all instances that you manually select.

    Release instances

    If you no longer need an instance, you can release it.

    Pay-as-you-go instances

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Manage Resource > Instance.

    3. On the Instance page, find the target instance and copy the instance group ID from the Instance Group Name/ID column.

      Important

      Only instances in pay-as-you-go instance groups can be released. Instances in subscription instance groups cannot be released directly.

    4. In the left-side navigation pane, choose Manage Resource > Instance Group.

    5. On the Instance Group page, search for the instance group ID that you copied and click the instance group ID in the list.

    6. On the Instance tab, find the instance that you want to release in the instance list, click the ⋮ icon in the Actions column, and select Release.

    7. In the confirmation message, click OK.

    Subscription instances

    Subscription instances cannot be released directly. To release them, you must unsubscribe from their instance group. For more information, see Unsubscribe.