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Cloud Phone:Getting started

Last Updated:Nov 11, 2025

This topic describes how to purchase and use cloud phones by using the quick purchase process.

Prerequisites

Tutorial

If you are new to Cloud Phone, watch this tutorial to get familiar with it. For a better user experience, open the tutorial in a new window.

Configuration process

image

Step 1: Create an instance group

The quick purchase process is simple and suitable for customers who do not have special requirements.

  1. Log on to the Cloud Phone console.

  2. In the left-side navigation pane, choose Manage Resource > Instance Group.

  3. On the Instance Group page, click Create Instance Group.

  4. On the Create Instance Group page, configure the parameters and click Buy Now to complete the payment. The following table describes the parameters.

    Parameter

    Description

    Billing Method

    Select a billing method as prompted. In this example, Pay-as-you-go is selected.

    Duration

    If you set the Billing Method parameter to Subscription, specify a subscription duration based on your business requirements. In this example, this parameter is left empty.

    Instance Group Name

    Enter a name for the instance group.

    Available Region

    Select a region for cloud phones that you want to purchase. To reduce latency, we recommend that you select a region that is closest to end users.

    Specifications

    Select a specification for cloud phones. In this example, Lightweight is selected.

    Image

    Select an image for cloud phones. In this example, the latest system image (Android 12 System Image) is selected.

    Quantity

    Enter the number of cloud phones you want to purchase. In this example, 1 is entered.

    Configure Network

    Select a network type for the instance group. In this example, Shared Network is selected.

    Attach

    Select a policy that you want to attach to cloud phones. In this example, wuying_default_policy is selected.

Step 2: Install applications

Before you install applications on cloud phones, you must create the applications. For more information, see Create and manage apps.

  1. Log on to the Cloud Phone console.

  2. In the left-side navigation pane, choose Applications & Files > Application.

  3. On the Application page, find the application that you want to install and click Install Application in the Actions column.

  4. In the Instance Groups section of the Install Application panel, select the desired instance group and click OK.

    When the Status column displays Installed, the installation is complete.

Step 4: Connect to cloud phones

Connect to cloud phones in the Cloud Phone console

As an administrator, you can directly connect to a cloud phone in the Cloud Phone console.

  1. Log on to the Cloud Phone console.

  2. In the left-side navigation pane, choose Manage Resource > Instance.

  3. On the Instance page, find the cloud phone to which you want to connect and click Connect in the Actions column.

  4. On the Connect page, click the connect icon in the center of the cloud phone card.

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Connect to cloud phones by using an Alibaba Cloud Workspace client

After your administrator assigns cloud phones, you can log on to an Alibaba Cloud Workspace client by using the provided credentials to connect to the cloud phones.

Step 1: Assign a cloud phone to a user

  1. Log on to the Cloud Phone console.

  2. In the left-side navigation pane, choose Manage Resource > Instance.

  3. On the Instance page, find the cloud phone that you want to assign and click the ⋮ icon in the Actions column. In the menu that appears, click Assign User.

  4. In the Available Users section of the Assign User panel, select a user account and click OK in the lower part of the panel.

    Note

    Then, click Go Now to go to the EDS Enterprise console and create a user account. After you create the user account, click the icon in the upper-right corner of the Available Users section.

    After you complete the assignment, the logon credentials are sent to the email address of the user account.

  5. (Optional) If you want to cancel the assignment, find the cloud phone whose assignment you want to revoke on the Instance page and click the ⋮ icon in the Actions column. In the menu that appears, click Unassign.

Step 2: Connect to the cloud phone

As an end user, you can connect to a cloud phone by using a desktop client, a web client, or a mobile client. In this example, a desktop client is used.

  1. Open the Windows client, select Enterprise Edition in the upper part of the page, select the check box next to the privacy policy, enter an organization ID or office network ID from the received logon credentials, and then click the icon. pg_enter_orgid_or_networkid.png

  2. On the Account Sign-in tab, enter the username and password, and then click the icon.

    Note

    If you log on to the client for the first time, use the initial password provided. You will then be prompted to specify a new password by following on-screen instructions. The initial password is valid for three days. If the initial password expires, click Forgot Password to obtain a new initial password.

    pg_enter_username_and_pw.png

    After you log on to the client, cloud resources, such as cloud computers, that your administrator assigns to you are displayed.

  3. On the cloud resource list, click the icon on a cloud resource card to use the resource.

Connect to cloud phones by using ADB

As a developer, you can connect to a cloud phone by using ADB. For more information, see Connect to cloud phones by using ADB.

References