After an instance expires or has overdue payments, we recommend that you renew the subscription or top up the balance as soon as possible. Otherwise, service interruptions may occur.

Billing method Add to Internet shared bandwidth Expiration and overdue payment Renewal and balance top-up
Subscription Not supported 48 hours before your Elastic IP address expires, you will receive notifications by email.
  • 72 hours after an Elastic IP address expires, the Elastic IP address stops running. A stopped Elastic IP address no longer provides services.
  • 72 hours after an Elastic IP address stops running, the system automatically releases the Elastic IP address. One day before the Elastic IP address is released, you will receive notifications by email. After an Elastic IP address is released, relevant configurations and data are deleted permanently and cannot be restored.
If the Elastic IP address is within its validity period, or has not been released, you can renew the subscription.
Pay-as-you-go Not added to Internet shared bandwidth If your Elastic IP address has an overdue payment (the bill is generated but the payment is not settled), you will receive notifications by email.
  • Within the following 15 days, the Elastic IP address keeps providing services as expected.
  • After 15 days, the Elastic IP address stops running, and the bandwidth is reduced to 1 Kbit/s.
  • If the overdue payment remains unsettled 15 days after the Elastic IP address stops running, the Elastic IP address is automatically released. One day before the Elastic IP address is released, you will receive notifications by email. After an Elastic IP address is released, relevant configurations and data are deleted permanently and cannot be restored.
To settle overdue payments of a pay-as-you-go instance, top up the account balance.
  • We recommend that you settle overdue payments within 15 days. Otherwise, service interruptions may occur.
  • After an overdue payment occurs, if you top up the account balance within the following 30 days (the Elastic IP address has not been released), the system automatically settles overdue payments. After overdue payments are settled, the Elastic IP address restores all services.
Added to pay-as-you-go Internet shared bandwidth If your Elastic IP address and the Internet shard bandwidth instance have an overdue payment (the bill is generated but the payment is not settled), you will receive notifications by email.
  • Within the following 15 days, the Elastic IP address and Internet shared bandwidth instance keep providing services as expected.
  • After 15 days, the Elastic IP address and Internet shared bandwidth instance stop running. In this case, the Internet shared bandwidth is reduced to 1 Kbit/s. The Elastic IP address remains attached to the Internet shared bandwidth instance.
  • If the overdue payment remains unsettled 15 days after the Elastic IP address and Internet shared bandwidth instance stop running, they are automatically released. One day before the Elastic IP address and Internet shared bandwidth instance are released, you will receive notifications by email. After they are released, relevant configurations and data are deleted permanently and cannot be restored.
To settle overdue payments of a pay-as-you-go instance, top up the account balance.
  • We recommend that you top up the account balance within 15 days. Otherwise, service interruptions may occur.
  • After an overdue payment occurs, if you top up the account balance within the following 30 days (the Elastic IP address and Internet shared bandwidth instance have not been released), the system automatically settles overdue payments. After overdue payments are settled, the Elastic IP address and Internet shared bandwidth instance restore all services. The Internet shared bandwidth is also rolled back to the previous configurations.
Added to subscription Internet shared bandwidth (Internet shared bandwidth is within its validity period) If your Elastic IP address has an overdue payment (the bill is generated but the payment is not settled), you will receive notifications by email.
  • Within the following 15 days, the Elastic IP address keeps providing services as expected.
  • After 15 days, the Elastic IP address stops running. In this case, the Elastic IP address can still use Internet shard bandwidth and remains attached to the Internet shared bandwidth instance. The associated Internet shared bandwidth instance is not affected.
  • If the overdue payment remains unsettled 15 days after the Elastic IP address stops running, the Elastic IP address is released. The associated Internet shared bandwidth instance is not affected. One day before the Elastic IP address is released, you will receive notifications by email. After the Elastic IP address is released, relevant configurations and data are deleted permanently and cannot be restored.
To settle overdue payments of a pay-as-you-go instance, top up the account balance.
  • We recommend that you top up the account balance within 15 days. Otherwise, service interruptions may occur.
  • After an overdue payment occurs, if you top up the account balance within the following 30 days (the Elastic IP address has not been released), the system automatically settles overdue payments. After overdue payments are settled, the Elastic IP address restores all services.