If the subscription of a Data Transmission Service (DTS) instance expires or an overdue payment occurs, the data transmission channel stops working. If you do not clear the overdue payment within seven days after the service stops, the system releases the data transmission channel and deletes all data in the channel.

Warning The system may send you notifications that you have overdue payments. When this occurs, please clear all overdue payments to avoid instances being released. Please note that your instances may be released at a system-selected time after the payment due date.
Billing method Impacts of subscription expiry and overdue payments
Subscription
  • When a subscription instance expires, the data transmission channel stops providing services and all console operations are unavailable.
  • If you do not renew your subscription within seven days after the channel stops providing services, the system releases the channel and deletes all data in the channel. Released channels cannot be recovered.
Pay-as-you-go
  • The service is available within 24 hours after an overdue payment occurs.
  • If you do not clear the overdue payment within 24 hours, data transmissions will be locked and the service will be stopped.
  • If you do not clear the overdue payment within seven days after the channel stops providing services, the system releases the channel and deletes all data in the channel. Released channels cannot be recovered.

Proposed operations

  • To avoid interruptions to the operations of your business, we recommend that you renew your subscription before it expires or enable auto-renewal. For more information, see Manual renewal of a subscription instance or Enable auto-renewal.
  • Make sure that you have sufficient funds in your bank account to cover the payment.