This topic describes the basic operations that you can perform on CloudSSO users. The basic operations include creating a user, viewing user information, modifying basic information about a user, deleting a user, enabling or disabling the logon of a user, and resetting the password of a user.

Create a user

  1. Log on to the CloudSSO console.
  2. In the left-side navigation pane, choose User Management > User.
  3. On the User page, click Create User.
  4. In the Create User panel, configure Username.
    The username must be unique within the directory.
  5. Optional:Configure Name, Display Name, and Email Address.
  6. Set a password.
    • Manual: Select Manual Input and enter a password.
    • Automatic: Select System Generate. The system automatically generates a password. You must promptly save the password.
    • Specify whether to reset the password upon the next logon: If you select The user must reset the password upon the next logon., the user must reset the password upon the next logon. Otherwise, the user does not need to reset the password upon the next logon.
  7. Set the logon status of the user.
    By default, Status is turned on, which indicates that the logon of the user is enabled. You can turn off Status to disable the logon of the user. Users whose Status is set to Disabled cannot log on to the user portal.
  8. Optional:Configure Description.
  9. Click OK.
  10. In the User Created dialog box, click Close.

View user information

  1. On the User page, click the name of a group.
  2. On the page that appears, click the Details tab to view the basic information about the user and the multi-factor authentication (MFA) devices bound to the user.
  3. Click the Joined Groups tab to view the groups to which the user is added.
  4. Click the Access Assignments tab to view the accounts in your resource directory and access configurations that are specified for the user.

Modify basic information about a user

Note
  • If System for Cross-domain Identity Management (SCIM) synchronization is enabled, you cannot modify the basic information about the users that are synchronized by using SCIM.
  • Usernames cannot be modified.
  1. On the User page, click the name of a user.
  2. On the Details tab of the page that appears, click Edit User in the Basic Information section.
  3. In the Edit User panel, change the values of Name, Display Name, Email Address, and Description.
  4. Click OK.

Delete a user

Before you delete a user, make sure that the user is not associated with the following resources. Otherwise, the deletion fails.

Note If SCIM synchronization is enabled, you cannot delete the users that are synchronized by using SCIM.
  1. On the User page, find the user that you want to delete and click Delete in the Actions column.
  2. In the Delete User message, click OK.

Enable or disable the logon of a user

  1. On the User page, click the name of a user.
  2. On the Details tab of the page that appears, enable or disable the logon of the user in the Basic Information section.
    • Enable the logon of the user
      1. Turn on the switch for Status.
      2. In the Enabled message, click OK.
    • Disable the logon of the user
      1. Turn off the switch for Status.
      2. In the Disabled message, click OK.

Reset the password of a user

If a user forgets the password, the password expires, or the password poses security risks, a CloudSSO administrator can reset the password of the user.

Note After you enable SSO logon, you cannot reset passwords.
  1. On the User page, click the name of a user.
  2. On the Details tab of the page that appears, click Reset Password.
  3. In the Reset Password panel, enter the new password.
    • Manual: Select Manual Input and enter a password.
    • Automatic: Select System Generate. The system automatically generates a password. You must promptly save the password.
    • Specify whether to reset the password upon the next logon: If you select The user must reset the password upon the next logon., the user must reset the password upon the next logon. Otherwise, the user does not need to reset the password upon the next logon.
  4. Click OK.
  5. If you select System Generate when you reset the password, copy the newly generated password and click OK in the Password Reset message.