When an ApsaraDB for Redis instance expires or a payment becomes overdue, you can renew or rebuild the instance within a specified period of time.

Warning The system sends you notifications when an instance expires or has an overdue payment. To avoid the risk of suspended service, we recommend that you renew the instance in a timely manner to avoid negative impacts on your business.

The following table describes how an ApsaraDB for Redis instance and the data of the instance are retained. The table also describes how a renewed instance is billed after the instance expires or a payment becomes overdue.

Billing method Expiration or overdue payment Renewal description
Subscription
  • The instance still serves your workloads and can be connected within 15 days after the instance expires or a payment becomes overdue.
  • The instance is locked and cannot be connected between 16 days and 30 days after the instance expires or a payment becomes overdue.
  • The instance is released 31 days after the instance expires or a payment becomes overdue. The released instance cannot be restored.
  • If you do not renew an expired instance within the specified period, the data stored on the instance may be lost. To avoid this issue, you can enable the Auto-Renew feature after you purchase the instance.
  • You can renew the instance within the subscription period or within 15 days after the subscription expires.
  • When you renew an instance, the instance is billed based on the new specifications and subscription duration.
  • For more information about the renewal procedure, see Renew an instance.
Pay-as-you-go If a payment becomes overdue under your Alibaba Cloud account, all pay-as-you-go instances under your account enter the overdue state.
  • The instance still serves your workloads and can be accessed within 15 days after the instance expires or a payment becomes overdue.
  • The instance is locked and cannot be accessed from 16 days to 30 days after the instance expires or a payment becomes overdue.
  • The instance is released 31 days after the instance expires or a payment becomes overdue. The released instance cannot be restored.
  • Before the instance is released, check the payment method of your Alibaba Cloud account and make sure that the account balance is sufficient.
  • An instance cannot be restored after it is released.