This topic lists the billable items of Alibaba Cloud Elasticsearch and Logstash clusters and describes the supported billing methods and billing-related operations. The billing-related operations include billing method switching, renewal, cluster suspension or release due to overdue payments, billing detail viewing, and refunding. This topic also provides answers to frequently asked questions about billing.

The prices of clusters that have the same specifications may vary in different regions. For more information about the pricing of Elasticsearch clusters, see Pricing of Alibaba Cloud Elasticsearch.

Billable items

The following table lists the billable items of Elasticsearch and Logstash clusters. For more information, see Elasticsearch billable items and Logstash billable items.

Cluster type Billable item Billing method Billing method switching
Elasticsearch Specifications
Note Cluster specifications refer to the specifications that you configure based on your business requirements.
Storage space
Logstash Specifications
Storage space

Billing methods and billing-related operations

Billing method or billing-related operation Description
Billing method

Alibaba Cloud Elasticsearch and Logstash clusters support the subscription and pay-as-you-go billing methods.

When you purchase a cluster, you can select a billing method based on your business requirements. For more information about the two billing methods, see Subscription and Pay-as-you-go.

Renewal

Subscription Elasticsearch or Logstash clusters are automatically released after they expire.

If you want to continue using the clusters, you can manually renew the clusters or enable auto-renewal for them before the system releases them. Otherwise, resources such as clusters and disks are automatically released, and the data that is stored on the clusters is permanently deleted. For more information about cluster renewal, see Elasticsearch renewal or Logstash renewal.

Cluster suspension or release due to overdue payments If you have an overdue payment, the system sends you a notification to remind you to top up your account. If you do not top up your account within a specific period, the system suspends or releases your cluster. For more information, see Overdue payments and cluster suspension or release.
Billing detail viewing If you have questions about the consumption of your Elasticsearch service, you can view your bills and billing details in the User Center. For more information, see View billing details.
Refunding If you no longer require your pay-as-you-go cluster, you can release or scale in your cluster based on your business requirements. If you no longer require your subscription cluster, you can request a refund for the cluster. For more information, see Refunds.

FAQ about billing

If you have questions about billing when you purchase an Elasticsearch or Logstash cluster, view the instructions in FAQ about the billing of Alibaba Cloud Elasticsearch clusters. If you cannot resolve the issue based on the instructions, submit a ticket for technical support.