RUM overdue payments - Application Real-Time Monitoring Service

This topic describes the consequences of overdue payments for Real User Monitoring (RUM).

How to determine an overdue payment status

An Alibaba Cloud account bill is considered overdue if the account balance is insufficient to cover the bill on the day it is issued.

Notification after overdue payment

Should a bill become overdue, ARMS will issue an overdue payment notification via email, text message, or internal message on the same day. Upon receiving this notification, you should promptly add funds to your Alibaba Cloud account to resolve the overdue payments.

Impact after overdue payment

Overdue payments result in RUM ceasing to collect data and monitor your application. However, your application remains intact, and your data is not deleted. RUM will resume data collection once the overdue payments are settled.

Prevent overdue payments

Specify an alert threshold

Log on to the Expenses and Costs console. On the Account Overview page, specify an alert threshold. This way, if your account balance is lower than the alert threshold, you are automatically notified with a text message.

Set usage limit

You can click ARMS console on the Real User Monitoring > Usage Statistics page to establish a usage limit. A dialog box will appear where you can set the write volume limit and configure the alert notification object and period for when usage approaches the limit. Set a limit

Parameter	Description
Write volume limit	Set the daily data volume limit for Real User Monitoring.
After reaching the limit	Automatically stop the application and restart at 00:00 the next day: After reaching the write volume limit, ARMS immediately stops receiving data reports for the corresponding product and region, and automatically starts receiving data at 00:00 the next day. Automatically stop the application and do not restart at 00:00 the next day: After reaching the write volume limit, ARMS immediately stops receiving data reports for the corresponding product and region, and does not automatically start receiving data. To restart, select Real User Monitoring > Application List on the right side of the target application, choose > Application Start/stop, and then enable monitoring in the dialog box that appears.
Write volume reaches limit	Send an alert notification when the specified percentage threshold of the write volume limit is reached.
Notification object	For information about how to create a notification object, see alert notification object.
Notification period	Alerts are sent only during the specified period.