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    WUYING Workspace:Manage Internet access

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    WUYING Workspace:Manage Internet access

    Last Updated:Mar 20, 2024

    This topic describes how to enable premium bandwidth plans and configure Internet access for cloud computers.

    Billing

    You are charged for using premium bandwidth plans. For more information, see Billable items.

    Enable a premium bandwidth plan

    Usage notes

    • You cannot purchase premium bandwidth plans in the China site (aliyun.com) to access the Internet from the China (Hong Kong) region and specific regions outside China. For office networks in regions where public bandwidth is unavailable, we recommend that you use Cloud Enterprise Network (CEN) to allow traffic to pass over virtual private clouds (VPCs) and create NAT gateways or proxies for cloud computers that reside in the office networks if you want to configure Internet access.

    • After you enable a premium bandwidth plan for an office network, all cloud computers in the office network can access the Internet.

    Procedure

    To enable a premium bandwidth plan, perform the following steps:

    1. Log on to the WUYING Workspace (Pro Edition) console.

    2. In the left-side navigation pane, choose Network & Storage > Premium Bandwidth Plan.

    3. In the upper-left corner of the top navigation bar, select a region.

    4. On the Premium Bandwidth Plan page, click Enable Premium Bandwidth.

    5. In the Enable Premium Bandwidth panel, configure parameters and click Activate Now. The following table describes the parameters.

      Parameter

      Description

      Billing Method

      The billing method of the premium bandwidth plan.

      For more information, see Billable items.

      Note

      If you set this parameter to Pay-as-you-go, we recommend that you use a data transfer plan to offset bandwidth fees.

      Region

      The region in which you want to enable the premium bandwidth plan. We recommend that you select the region where your cloud computer resides. For example, If your cloud computer is deployed in the China (Hangzhou) region, select China (Hangzhou).

      Office Network

      The office network for which you want to enable the premium bandwidth plan. Click the drop-down list to select an office network.

      Duration

      If you set the Billing Method parameter to Subscription, you must specify a subscription duration. Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.

      • If you set the value to 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, or 3 Years, you can enable auto-renewal. The premium bandwidth plan is renewed for a period of time that is the same as the subscription duration.

        For example, if you select 2 Months when you purchase the plan, the plan is automatically renewed for another two months at the time when it expires.

      • If you want to renew the plan by one week, you can manually renew it. For more information, see Renew a premium bandwidth plan.

      Bandwidth

      The peak Internet bandwidth that you want to specify for your cloud computers.

      Important

      The value indicates the upper limit of bandwidth and is only for reference. In scenarios in which demand exceeds resource supplies, the bandwidth may be lower than the specified value.

    6. (Condition) If you set the Billing Method parameter to Subscription, complete payments as prompted.

    Manage a premium bandwidth plan

    After you enable a premium bandwidth plan, you can manage the plan based on your business requirements. The following section describes how to manage the plan.

    View basic information

    • View plan details

      On the Premium Bandwidth Plan page, find the plan that you want to manage and view its details, including the creation time, expiration time, status, ID, IP address, billing method, peak bandwidth, and the name and ID of the associated office network.

    • View traffic consumption of cloud computers

      You can view the plan usage of the associated cloud computers. The following procedure describes the steps.

      1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

      2. Click the 桌面流量监控..png icon in the Monitoring column.

      3. In the panel that appears, select a time from the drop-down list in the upper-left corner. You can view inbound and outbound bandwidth in the panel.

        Move the pointer over the line chart to view traffic at a specific point in time.

      4. In the upper part of the panel, click View Cloud Computer Traffic Consumption.

      5. In the Cloud Computer Traffic Consumption dialog box, view the traffic consumption of each cloud computer in the office network.

    Change the peak bandwidth value

    If the peak bandwidth of the premium bandwidth plan cannot meet your business requirements, you can change the value.

    1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

    2. In the Actions column, click the ⋮ icon and then Modify.

    3. In the Edit panel, select a new peak bandwidth value as prompted.

      Note

      You can upgrade or downgrade subscription premium bandwidth plans that are associate with office networks. The new configurations immediately take effect for cloud computers in the office networks.

    4. Confirm fees and proceed as prompted.

    Configure throttling

    After you enable the premium bandwidth plan, you can configure further throttling settings to meet your business requirements.

    1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

    2. Click Configure Throttling in the Actions column.

    3. In the Configure Throttling panel, turn on or off Even Throttling.

      • If you turn on Even Throttling, the connected cloud computers evenly share the bandwidth by using the following formula: Peak bandwidth of a cloud desktop = Total peak bandwidth/Number of cloud computers that are accessing the Internet.

      • If you turn off Even Throttling, the bandwidth is prioritized on a first-come first-served basis for connected cloud computers.

    4. Click OK.

    Suspend or restore a premium bandwidth plan

    You can suspend a premium bandwidth plan if you do not need it temporarily. You can restore the suspended plan when you want to use it.

    Important

    After you suspend the plan, no cloud computers in the associated office network can access the Internet. Suspending a premium bandwidth plan may affect your business. Proceed with caution.

    • Billing

      • Subscription premium bandwidth plans

        Fees are not affected because you already paid for the premium bandwidth plans.

      • Pay-as-you-go premium bandwidth plans (pay-by-bandwidth)

        Fees are not affected.

      • Pay-as-you-go premium bandwidth plans (pay-by-data-transfer)

        Billing stops when the premium bandwidth plan is suspended and resumes based on the same rule as before when the plan is restored.

    • Procedure

      1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

      2. Click Disable or Restore in the Actions column.

      3. In the message that appears, click Confirm.

        • If the status of the premium bandwidth plan changes from Updating to Suspended, the plan is suspended.

        • If the status of the premium bandwidth plan changes from Updating to In Use, the plan is restored.

    Associate with or disassociate from an office network

    • Associate a premium bandwidth plan with an office network

      When you enable a premium bandwidth plan, you must select an office network. The plan is automatically associated with the selected office network.

      If a premium bandwidth plan is in the Not Associated state, you must associate the plan with an office network to prevent wasting premium bandwidth resources.

      Note

      A premium bandwidth plan can be associated with only one office network at a time.

      For example, if a premium bandwidth plan is associated with Office Network A and you want to associate the plan with Office Network B, you must first disassociate the plan from Office Network A.

      1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

      2. In the Actions column, click Associate Office Network.

      3. In the Associate Office Network dialog box, select an office network from the drop-down list.

      4. Click Confirm.

        If the status of the premium bandwidth plan changes from Updating to In Use, the plan is associated with the office network.

    • Dissociate a premium bandwidth plan from an office network

      Important

      Take note of the following items before you disassociate a premium bandwidth plan:

      • A basic bandwidth plan is automatically associated with the office network.

      • The Internet access control setting is automatically switched to the default value. In this case, Internet access for cloud computers in the office network is disabled, regardless of whether the basic bandwidth plan is associated with the office network. If you require Internet access, you can set the Internet Access Control parameter to Allow cloud computers to access the Internet in the Bandwidth section on the details page of the office network.

      • You can associate the premium bandwidth plan with another available office network.

      • If you have configured throttling settings for the premium bandwidth plan, the throttling settings are automatically cleared. If you want to limit the peak bandwidth after you associate the premium bandwidth plan with another office network, change the limit of the premium bandwidth plan.

      1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

      2. Click Disassociate Office Network in the Actions column.

      3. In the Confirm Office Network Disassociation message, click Confirm.

    Renew a premium bandwidth plan

    Subscription premium bandwidth plans have a validity period. To prevent business impact, we recommend that you renew the plan before it expires.

    You can also enable auto-renewal for a premium bandwidth plan when or after you enable the plan.

    1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

    2. In the Actions column, click the ⋮ icon and then Renew.

    3. On the page that appears, specify the duration by which you want to renew the plan.

      Valid values: 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, and 3 Years.

      If coupons are available, select the coupons that apply to your plan.

    4. Confirm the fees and click Confirm Order.

    5. Complete the payment as prompted.

    Unsubscribe from a premium bandwidth plan

    If you no longer require a subscription premium bandwidth plan, you can unsubscribe from it.

    Important

    • You can unsubscribe from only subscription premium bandwidth plans.

    • A subscription premium bandwidth plan stops charging fees immediately after you unsubscribe from the plan.

    • Cloud computers in the associated office network can no longer access the Internet immediately after you unsubscribe from a premium bandwidth plan. If you require Internet access for the office network, disassociate the plan from the office network and then associate another plan with the office network before you unsubscribe from the original plan.

    • After you unsubscribe from a premium bandwidth plan, cloud computers in the associated office network can no longer access the Internet.

    1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

    2. In the Actions column, click the ⋮ icon and select Unsubscribe from the drop-down list.

    3. You are redirected to the Unsubscribe page. On the Unsubscribe from resources that are being used tab, configure the parameters to find the resource from which you want to unsubscribe and configure the unsubscription type.

    4. Select the resource.

    5. Confirm the unsubscription, click Batch Unsubscribe Resources, and then proceed as prompted.

    Delete a premium bandwidth plan

    If you no longer require a pay-as-you-go premium bandwidth plan, we recommend that you delete it at the earliest opportunity to reduce unnecessary costs.

    Important

    • Only pay-as-you-go premium bandwidth plans can be deleted. These plans are metered by using one of the following two methods: pay-by-bandwidth and pay-by-data-transfer.

    • Before you delete the plan, you must disassociate the plan from the associated office network. Otherwise, Internet access may be affected on the cloud computers in the office network.

    1. On the Premium Bandwidth Plan page, find the plan that you want to manage.

    2. In the Actions column, click the ⋮ icon and then Delete.

    3. In the message that appears, click OK.

    Troubleshooting

    What do I do if I still cannot access the Internet on my cloud computer after I enable a premium bandwidth plan for the office network in which my cloud computer resides?

    This issue may occur because you have disabled Internet access for the cloud computer. To enable Internet access for the cloud computer, perform the following steps:

    1. Log on to the WUYING Workspace (Pro Edition) console.

    2. In the left-side navigation pane, choose Network & Storage > Office Network (Formerly Workspace).

    3. In the upper-left corner of the top navigation bar, select a region.

    4. On the Office Network (Formerly Workspace) page, use one of the following methods to go to the details page:

      • Click Modify in the Actions column.

      • Click the ID of the office network in the Office Network Name/ID column.

    5. In the Bandwidth section on the details page of the office network, set the Internet Access Control parameter to Allow all cloud computers to access the Internet. You can configure a list of cloud computers that are not allowed to access the Internet.