Elastic Desktop Service:Administrator quickstart

Create a cloud computer and assign it to a user

1. Sign in to the Elastic Desktop Service console.

   On first sign-in, you are prompted to create the service-linked role (AliyunServiceRoleForEDS) required for the service to operate. Click OK to create it.

2. In the left-side navigation pane, choose Resource Management > Cloud Computers, then click Create Cloud Computer.

3. Configure the cloud computer. Recommended settings:

   Setting	Recommended value
   Region	China (Hangzhou)
   OS	Windows 11 Pro
   Type	Enterprise Office | 6 vCPUs | 12 GiB
   Billing Method	Pay-as-you-go
   System Disk	80 GiB
   Data Disk	0 GiB (add later as needed)

   Note

   The region cannot be changed after the cloud computer is created. Choose a region close to your end users to minimize network latency.

4. In the (Optional) Assign User section, click Create and Add User, fill in the following information, and then click Create User:

   • Username: A unique identifier for the user, such as an employee ID or email prefix.

   • Contact: A valid email address or phone number to receive sign-in credentials.

   If you skip this step, you can create the user separately after the cloud computer is created. See Create a user and assign a cloud computer separately.

5. Confirm the configuration and click Buy Now to submit the order.

Verify end-user sign-in

1. Get sign-in credentials. Check the email or phone number entered in step 1 for the organization ID, username, and initial password sent by the system.

   To find the organization ID manually, go to Users > Logon Settings > Organization ID-based Logon in the console.

2. Download and install the client. Go to the EDS client download page and download the client for your local OS (Windows, macOS, and so on).

3. Sign in to the client. Open the client and enter the organization ID, username, and initial password. On first sign-in, set a new password as prompted.

4. Connect to the cloud computer. After you sign in, double-click the desktop card to connect. If the desktop loads successfully, the cloud computer is deployed and ready to use.

Share the End-user quick start with your end users to help them get started.

Create a user and assign a cloud computer separately

If you did not create a user when you created the cloud computer, you can create the user separately and assign a cloud computer in the console.

1. In the left-side navigation pane, choose Users > User Management.

2. On the User tab, click Create User.

3. Configure the user information:

   • User type: Select User-activated.

     With administrator activation, you set a password for the user and manually distribute the credentials (organization ID, username, password). Use this option when you need centralized password management.

   • Username: A unique identifier for the user, such as an employee ID or email prefix.

   • Contact: A valid email address or phone number to receive sign-in credentials.

4. Keep the default values for other parameters, then click Create User.

5. In the user list, find the user you just created and click View/Assign Cloud Computers in the Actions column.

6. In the panel that appears, click Assign Cloud Computer, select the cloud computer you created, and then click OK.

   After the assignment succeeds, the system sends a notification with sign-in credentials to the email or phone number you provided.

Advanced configurations

After the basic deployment, see the following scenarios for further customization.

• Customize cloud computer purchase: customize the network, compute specifications, and other advanced features.

• Join a Cloud Enterprise Network (CEN): enable cross-region access to cloud computers over the internal network.

The assigned cloud computer is not visible after sign-in

Check the following:

1. In the top navigation bar of the console, confirm the selected region matches the region where the cloud computer was created.

2. On the Resources > Cloud Computers page, filter by username to confirm the cloud computer is assigned to the user.

3. Verify that the organization ID entered in the client matches the one shown in the console (Users > Logon Settings > Basic Information).

"Cannot connect to server '127.0.0.1'"

This issue is typically caused by a network proxy or VPN on your local computer.

1. Temporarily disable any network proxy or VPN on your local computer.

2. If the issue persists, run Command Prompt (CMD) as administrator, execute netsh winsock reset, and then restart your computer.

3. After the restart, reconnect to the cloud computer.