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Simple Log Service:Alert Center dashboards

Last Updated:Mar 20, 2024

Alert Center supports the following dashboards: Global Alert Pipeline Center, Global Alert Rule Center, and Global Alert Troubleshooting Center. The preceding dashboards display information about alerts.

Background information

The first time you use the alerting feature of Simple Log Service, you are prompted to select a region. After you select a region, Simple Log Service automatically creates a project named sls-alert-Alibaba Cloud account ID-Region ID and a Logstore named internal-alert-center-log in the region to store alert logs.

Note

You are not charged when you use the internal-alert-center-log Logstore. By default, indexes are created for the Logstore.

Simple Log Service generates built-in dashboards based on the internal-alert-center-log Logstore. The built-in dashboards display information about alerts, such as the details of triggered alerts and alert notifications.

Entry point

  1. Log on to the Simple Log Service console.

  2. In the Projects section, click a project.

  3. In the left-side navigation pane, click Alerts.

  4. On the Alert Center page, click the Alert Dashboards tab.

Global Alert Pipeline Center

The Global Alert Pipeline Center dashboard displays the historical information about the alerts that are triggered within a specified period of time for the current Alibaba Cloud account. The historical information includes how alerts are triggered, how alerts are denoised, and how alert notifications are sent. The dashboard also displays all historical data. The data includes the number of enabled alert rules, the number of alerts by severity, the number of merged alerts, the number of deduplicated alerts, the number of silenced alerts, the number of alert notifications that are sent, and the number of alert notifications for each notification method.

告警链路中心

Global Alert Rule Center

The Global Alert Rule Center dashboard displays all alert rules within a specified period of time for the current Alibaba Cloud account. The dashboard also displays the number of enabled rules, the distribution of rules by status, and the details of rules.

监控规则中心

Global Alert Troubleshooting Center

The Global Alert Troubleshooting Center dashboard displays information about alert configuration errors that occur within a specified period of time for the current Alibaba Cloud account. The information includes the number and details of global configuration errors, the number and details of configuration errors for each notification method, and the number and details of configuration errors for alert rules.

告警排障中心

You can execute the __topic__: system_config statement in the internal-alert-center-log Logstore to query logs that are related to configuration errors. The following table describes the common errors.

Level

Type

Details

Description

Solution

error

AlertPolicyNotConfigured

Alert xxx has no alert policy configured

No alert policy is configured for the alert rule and alerts cannot be merged based on routes. Therefore, Simple Log Service ignores the related alerts.

Modify the alert rule and configure a valid alert policy.

AlertPolicyNotExist

alert policy xxx does not exist

The alert policy that is associated with the alert rule does not exist. Therefore, Simple Log Service ignores the related alerts.

Create an alert policy with the same name or specify another alert policy.

AlertPolicyInvalid

alert policy xxx format is error

The format of the alert policy is invalid and related alerts cannot be parsed. Therefore, Simple Log Service ignores the related alerts.

Modify the alert policy, or delete the alert policy and create an alert policy with the same name.

GroupPolicyEmpty

Group policy of alert policy xxx is empty

The route consolidation policy of the alert policy is not configured. Therefore, Simple Log Service ignores the related alerts.

Configure the route consolidation policy of the alert policy and make sure that the route consolidation policy is not empty.

ActionPolicyNotExist

action policy xxx does not exist

The action policy does not exist. Therefore, Simple Log Service does not send alert notifications for the alerts that use the action policy.

Create an action policy or specify another action policy.

ActionPolicyInvalid

action policy xxx is invalid

The format of the action policy is invalid. Therefore, Simple Log Service does not send alert notifications for the alerts that use the action policy.

Modify the action policy, or delete the action policy and create an action policy with the same name.

ActionPolicyEmpty

Primary(Secondary) policy for action policy xxx is empty

The primary and secondary action policies of the action policy are empty. Therefore, Simple Log Service does not send alert notifications for the alerts that use the action policy.

Modify the action policy and make sure that the primary and secondary action policies are not empty.

warn

AlertPolicyInheritanceLoop

alert policy xxx has inheritance loop with yyy

An inheritance loop exists. For example, Alert Policy A inherits Alert Policy B and Alert Policy B inherits Alert Policy A.

  • If you associate Alert Policy A, Alert Policy B is executed, and then Alert Policy A is executed.

  • If you associate Alert Policy B, Alert Policy A is executed, and then Alert Policy B is executed.

The inheritance loop is not parsed.

Modify the alert policy to prevent inheritance loops.

UserNotExist

user xxx does not exist

The specified user does not exist. Therefore, Simple Log Service does not send alert notifications to the user.

Create a user or configure the action policy to specify another user.

UserGroupNotExist

group xxx does not exist

The specified user group does not exist. Therefore, Simple Log Service does not send alert notifications to the user group.

Create a user group or configure the action policy to specify another user group.

UserGroupEmpty

group xxx is empty

The specified user group does not contain users. Therefore, Simple Log Service does not send alert notifications to the user group.

Add users to the user group.

OncallGroupNotExist

oncall group xxx does not exist

The specified on-duty group does not exist. Therefore, Simple Log Service does not send alert notifications to the on-duty group.

Create an on-duty group or configure the action policy to specify another on-duty group.

ContentTemplateNotExist

content template xxx does not exist

The specified alert template does not exist. Therefore, Simple Log Service ignores the notification methods that use the alert template.

Create an alert template or configure the action policy to specify another alert template.

CalendarNotExist

calendar xxx does not exist

The specified calendar does not exist. Therefore, Simple Log Service ignores the on-duty group that uses the calendar.

Create a calendar or configure the on-duty group to specify another calendar.

ChannelQuotaNotExist

channel quota does not exist

The quota for the specified notification method does not exist. Therefore, the number of alert notifications that can be sent by using the notification method is unlimited.

Configure a quota for the specified notification method.

ChannelQuotaInvalid

channel quota format is invalid

The quota for the specified notification method is left empty. Therefore, the number of alert notifications that can be sent by using the notification method is unlimited.

Change the quota for the notification method and make sure that the quota is not empty.