Permissions on Hologres consist of permissions that are granted in the RAM console and part of development permissions on instances. This topic provides answers to commonly asked questions about permissions on Hologres.

FAQ

You can manage Hologres instances only after you are granted permissions to perform operations in the Hologres console. To view answers to commonly asked questions about permissions on Hologres, click the following links:

Why am I unable to view the instance list and instance IDs as a RAM user?

  • Problem description

    When I logged on to the Hologres console as a RAM user and selected a valid region, I could not view the instances that I purchased. The following error message is returned: You are not authorized to view the purchased instances. Contact the relevant Alibaba Cloud account to grant the hologram:ListInstances permission on xxx/* to you in the RAM console.

  • Cause

    The current RAM user does not have permissions to view the instance list in the Hologres console.

  • Solution

    Log on to the RAM console by using your Alibaba Cloud account. Attach the AliyunHologresReadOnlyAccess policy to the RAM user so that the RAM user can view the instance list.

Why am I unable to manage instances as a RAM user?

  • Problem description

    When I logged on to the Hologres console, I could not purchase an instance, upgrade or downgrade instance specifications, or change the billing method of an instance from pay-as-you-go to subscription. The following error message is returned: Failed to authenticate the RAM user.

  • Cause

    The current RAM user does not have permissions to purchase an instance, upgrade or downgrade instance specifications, or change the billing method of an instance. You can perform these operations by using your Alibaba Cloud account.

  • Solution

    Log on to the RAM console by using your Alibaba Cloud account. Attach the AliyunHologresFullAccess and AliyunBSSOrderAccess policies to the RAM user so that the RAM user can manage instances.