This topic describes how to log on to the EDS client and connect to a cloud desktop.


An appropriate client installation package, a directory ID, a connection method, a username, and a password required to log on to the client are obtained.
Note If no client installation packages are available or the information required for logon is missing, contact the administrator. If you have the permissions of the administrator, you can obtain the information on your own. For more information, see Use a cloud desktop.

Log on to the client and connect to a cloud desktop

  1. Install the client on your computer.
  2. Double-click the Client icon icon to open the client.
  3. Enter the directory ID, select a corresponding connection method, and then click Next.
    Contact the administrator to obtain the directory ID and confirm the connection method. Different connection methods are supported for different types of directories:
    • RAM directory: supports only connections over the Internet.
    • AD directory: supports connections over the Internet or VPCs.
    Note When you log on to the client for the first time, you must set the directory ID and connection method. When you log on to the client next time, the system automatically uses the configurations that you made the first time and skips this step. To change the directory, modify the logon settings.
  4. Enter the username and password and click Log On.
    Users are classified into RAM users and AD users based on the directory type. The following username formats are used for each type of users:
    • RAM user: The username contains a domain name. Example:
    • AD user: The username does not contain a domain name. Example: Alice.
  5. If virtual MFA is enabled, enter the authentication code generated by the virtual MFA device and click Submit.
    Note If you log on to the client for the first time as an AD user, you must bind the virtual MFA device. For more information, see Bind a virtual MFA device for a regular user.
  6. Find the cloud desktop to which you want to connect and click Open.
    Note Cloud desktops associated with the logon user are displayed. If no cloud desktops are available, contact the administrator to assign one.
    In the window that appears, you can view the connected cloud desktop.

Modify logon configurations

  1. Double-click the Client icon icon to open the client.
  2. In the lower-right corner, click Configuration.
  3. In the dialog box that appears, modify the logon configurations.
    • Language: The language used by the client. You can select Chinese or English.
    • Logon using SSO: After you enable the single sign-on (SSO) feature, you must enter your RAM username as the SSO identifier. After you set this parameter, you are directed to the domain account logon interface the next time you log on to the client.
      Note The SSO feature must be configured by the administrator. If you want to use SSO, make sure that the administrator has configured it.
    • Directory/switch: Specify a directory that you want to use or click Use new directory.
  4. Click Confirm.