Release an SAG instance

Rules

• SAG CPE instances and SAG vCPE instances
  • If you want to release an instance before it expires, apply for a refund. After the refund is complete, the system automatically releases the instance. For more information about refunds, see Rules for canceling the subscription of an Alibaba Cloud service.
  • If you want to release an instance after it expires, delete the instance in the console seven days after the instance expires. For more information, see Delete an SAG CPE or SAG vCPE instance.
• SAG app instances
  • If you want to release an instance before it expires, apply for a refund. After the refund is complete, the system automatically releases the instance. For more information about refunds, see Rules for canceling the subscription of an Alibaba Cloud service.
  • Seven days after an SAG app instance expires, it is automatically released. For more information, see The states of an SAG app instance.

Delete an SAG CPE or SAG vCPE instance

• The SAG instance to be deleted is not associated with a Cloud Connect Network (CCN) instance or a virtual border router (VBR). If the SAG instance is associated with a CCN instance or a VBR, disassociate the SAG instance from the CCN instance or VBR before you delete the SAG instance. For more information, see Detach a network.
• The SAG instance has been locked for more than seven days due to overdue payments. For more information about the status of an SAG instance, see Monitor the status of an SAG device.

1. Log on to the SAG console.
2. In the top navigation bar, select the region.
3. On the Smart Access Gateway page, find the SAG instance that you want to delete and choose > Delete in the Actions column.
4. In the Delete SAG Instance message that appears, confirm the SAG instance information and click OK.