Valued Alibaba Cloud users, the Smart Access Gateway (SAG) app provides time-limited free trials beginning April 1, 2021. Each Alibaba Cloud account that meets the requirements can request a client account free of charge.


Only first-time users who have Alibaba Cloud accounts are eligible for the free trials. The accounts of the users must have passed real-name verification.

  • First-time users are defined as users who are purchasing the SAG app for the first time and whose accounts do not have pre-existing purchase or operation records. If a user has multiple Alibaba Cloud accounts, and one of the accounts has a purchase record, the user is not considered a first-time user.
  • Each user is limited to one free trial. If a user has multiple Alibaba Cloud accounts, the user can choose only one account for the free trial. Alibaba Cloud determines whether different Alibaba Cloud accounts belong to the same user based on the information that is used to create the accounts, the data generated when users log on with the accounts, and the data generated when users use the accounts. The information includes the identity number, phone number, payment account, device, and address.


April 1, 2021 to April 1, 2022


During the free trial period, the system creates an SAG app instance free of charge. The instance contains a client account. For more information, see the following table.

Service Specification
The SAG app
  • Area: Mainland China
  • Number of client accounts: 1
  • Free data transfer plan: 5 GB
  • Billing method for data transfer that exceeds 5 GB: pay-as-you-go
  • Duration: one year


  • The free trial starts when the SAG service is activated for an Alibaba Cloud account.
  • During the free trial period, each client account has a free data transfer plan for 5 GB. If the actual data transfer exceeds 5 GB, you are charged based on the pay-as-you-go billing method. For more information, see Billing and pricing of the SAG app.
  • After the free trial ends, the SAG app instance is automatically released if you do not renew it. If you want to continue to use the SAG app instance, renew it. For more information, see Renew an instance.

How to participate

If your Alibaba Cloud account meets the requirements, log on to the SAG console.


If you violate the following terms, the free trial will become invalid. Alibaba Cloud reserves the right to adjust and terminate the free trial.

  • You shall not transfer your membership for the free trial to other users.
  • You shall not use the free trial service to engage in illegal activities. Otherwise, you shall bear all the consequences arising therefrom.
  • You shall not use the free trial service to manage illegal businesses on the Internet. Alibaba Cloud reserves the right to shut down your businesses and shall not assume responsibility arising therefrom.
Notice No Service Level Agreement (SLA) terms are guaranteed during the free trial. We recommend that you do not use free trial service to deploy business critical services.


The following procedure shows how to begin the free trial:

  1. Claim a client account free of charge

    Log on to the SAG console. In the dialog box that appears, click Claim.

    After you claim a free client account, the system automatically creates a free SAG app instance and a client account for you in mainland China. The SAG app instance is valid for one year.

  2. Connect the client to Alibaba Cloud

    After the SAG app instance is created, click Configure Now to open the Quick Configuration wizard and configure the instance. For more information, see Start a SAG APP free trial.

    In the Quick Configuration wizard, you can specify CIDR blocks of clients, create client accounts, and view information about how to download and install the SAG app. This allows clients to securely and quickly connect to Alibaba Cloud.