In the Smart Access Gateway (SAG) console, an administrator can delete client accounts that are no longer in use.

Procedure

  1. Log on to the SAG console.
  2. In the left-side navigation pane, choose Smart Access Gateway App > SAG App Instances.
  3. In the top navigation bar, select the region where the SAG app instance is deployed.
  4. On the SAG App Instances page, click the ID of the SAG app instance that you want to manage.
  5. On the instance details page, click the Client Accounts tab.
  6. Find the client account and click Remove in the Actions column. In the message that appears, click OK.
    Note If the client account has already consumed data during the current billing cycle (a billing cycle equals one month), you cannot delete the client account. You can click Disable in the Actions column first and then delete the client account in the next billing cycle.