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    Smart Access Gateway

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          • Assign a role to a port
          • Configure a WAN port
          • Configure a leased line port
          • Configure a LAN port
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          • Manage routes
            • Add a static route
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          • Configure the management port
      • Configure networks in the cloud
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        • Detach a network
      • Health check
        • Create a health check instance
        • Modify a health check instance
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      • High availability
        • Use two SAG devices to implement HA
        • Use wired and wireless connections to implement HA
        • Use leased lines and SAG to implement HA
      • Cloud Connect Network
        • Introduction to CCN
        • Associate a CCN instance with a CEN instance
        • Create a CCN instance
        • Associate a CCN instance with an SAG instance
        • View information about a CCN instance
        • Cross-account authorization
        • Disassociate from a CEN instance
        • Revoke cross-account authorization
        • Delete a CCN instance
        • Disassociate a CCN instance from an SAG instance
      • Access control
        • Overview
        • Create an ACL rule
      • QoS policies
        • Overview
        • Create a QoS policy
        • Apply a QoS policy to an SAG instance
      • Flow logs
        • Overview
        • Create a flow flog
        • Associate a flow log with SAG instances
        • Query flow log data
        • Enable a flow log
        • Disable a flow log
        • Disassociate from an SAG instance
        • Delete a flow log
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      • Features of Smart Access Gateway devices
      • Supported browsers for using the SAG web console
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        • SAG-100WM overview
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        • Descriptions of an SAG-1000 device
        • Install an SAG-1000 device
        • Web configurations for SAG-1000 devices
        • Optical module models
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      • Introduction to Smart Access Gateway APP
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        • Purchase an SAG app
        • Set up network connections
        • Create a client account
        • Configure roaming for clients
        • View the traffic monitoring data of an SAG APP instance
        • Renew an instance
        • Modify the specification in a renewed subscription period
        • Instance upgrades
        • Delete a client account
      • User guide for end users
        • Install SAG APP
        • Connect to an intranet environment
      • FAQ
        • How can I modify the maximum bandwidth?
        • What can I do if I forget the password that is used to log on to the SAG app?
    • Troubleshooting
      • View and query the device status
        • View device indicators
        • View the device status
        • Query the OSPF status
      • Maintain the system
        • Update an SAG device
        • Restart an SAG device
      • Handle device faults
        • Handle optical module faults
        • Handle Ethernet connection failures
        • Handle frequent switches of the Ethernet port status
        • Locate power failures
      • Handle connectivity failures
        • Handle SAG device disconnections
        • Handle failures of pinging an ECS instance through SAG-1000
        • Handle failures of pinging Alibaba Cloud resources through SAG-100WM
        • Handle connection failures to a local terminal
        • Handle connection failures between an SAG device and a switch
      • FAQ
        • What should I do if my workloads are interrupted?
        • What should I do if the SAG device is disconnected from Alibaba Cloud?
        • What should I do if I forget the password used to log on to the web console?
        • What is the default Wi-Fi password?
      • Handle power failures
    • API Reference
      • List of operations by function
      • Make an API request
      • RAM authentication
      • Common parameters
      • Smart Access Gateway
        • CreateSmartAccessGateway
        • DowngradeSmartAccessGateway
        • BindSmartAccessGateway
        • UnbindSmartAccessGateway
        • DescribeSmartAccessGateways
        • UpdateSmartAccessGatewayVersion
        • UpgradeSmartAccessGateway
        • DescribeSmartAccessGatewayVersions
        • GetSmartAccessGatewayUseLimit
        • ModifySmartAccessGateway
        • SynchronizeSmartAGWebConfig
        • GrantSagInstanceToCcn
        • ActivateSmartAccessGateway
        • AddDnatEntry
        • AddSnatEntry
        • BindVbr
        • UnbindSerialNumber
        • DeleteDnatEntry
        • DeleteSnatEntry
        • DescribeDnatEntries
        • DescribeGrantSagRules
        • DescribeRegions
        • DescribeSagCurrentDns
        • DescribeSAGDeviceInfo
        • DescribeSagHa
        • DescribeSagUserDns
        • DescribeSagWifi
        • DescribeSmartAccessGatewayHa
        • DescribeSnatEntries
        • DescribeSagWan4G
        • RevokeSagInstanceFromCcn
        • ModifySagRemoteAccess
        • ModifySagWifi
        • ModifySmartAccessGatewayUpBandwidth
        • UnbindVbr
        • ModifySagUserDns
        • ModifySagHa
        • RebootSmartAccessGateway
        • DescribeBindableSmartAccessGateways
        • UnlockSmartAccessGateway
        • ClearSagRouteableAddress
      • Cloud Connect Network
        • CreateCloudConnectNetwork
        • ModifyCloudConnectNetwork
        • DeleteCloudConnectNetwork
        • DescribeCloudConnectNetworks
        • GetCloudConnectNetworkUseLimit
        • DescribeGrantRules
        • GrantInstanceToCbn
        • RevokeInstanceFromCbn
      • Access control
        • DescribeACLs
        • DeleteACL
        • ModifyACL
        • DescribeACLAttribute
        • ModifyACLRule
        • AddACLRule
        • CreateACL
        • DisassociateACL
        • AssociateACL
        • DeleteACLRule
      • Smart Access Gateway APP
        • CreateSmartAccessGatewaySoftware
        • CreateSmartAccessGatewayClientUser
        • DescribeSmartAccessGatewayClientUsers
        • ResetSmartAccessGatewayClientUserPassword
        • DeleteSmartAccessGatewayClientUser
        • ModifySmartAccessGatewayClientUser
        • DescribeUserOnlineClientStatistics
        • KickOutClients
        • DescribeUserOnlineClients
        • DescribeSagOnlineClientStatistics
        • EnableSmartAccessGatewayUser
        • DisableSmartAccessGatewayUser
        • DescribeUserFlowStatistics
        • DowngradeSmartAccessGatewaySoftware
      • QoS policies
        • DescribeQoses
        • ModifyQosPolicy
        • ModifyQos
        • CreateQosCar
        • DescribeQosPolicies
        • CreateQosPolicy
        • AssociateQos
        • DeleteQos
        • DeleteQosCar
        • DeleteQosPolicy
        • DisassociateQos
        • CreateQos
        • ModifyQosCar
      • Flow logs
        • CreateFlowLog
        • ModifyFlowLogAttribute
        • DescribeFlowLogs
        • DeleteFlowLog
        • ActiveFlowLog
        • DeactiveFlowLog
        • AssociateFlowLog
        • DisassociateFlowLog
        • DescribeFlowLogSags
        • DescribeUnbindFlowLogSags
      • Route advertisement policies
        • DescribeRouteDistributionStrategies
        • ModifyRouteDistributionStrategy
        • DeleteRouteDistributionStrategy
      • Health check
        • ModifyHealthCheck
        • CreateHealthCheck
        • DeleteHealthCheck
        • DescribeHealthChecks
        • DescribeHealthCheckAttribute
      • Configure routes
        • ModifySagGlobalRouteProtocol
        • ModifySagRouteProtocolBgp
        • ModifySagRouteProtocolOspf
        • ModifySagPortRouteProtocol
        • ModifySagStaticRoute
        • CreateSagStaticRoute
        • DeleteSagStaticRoute
        • DescribeSagStaticRouteList
        • DescribeSagGlobalRouteProtocol
        • DescribeSagRouteProtocolBgp
        • DescribeSagRouteProtocolOspf
        • DescribeSagPortRouteProtocolList
        • DescribeSagRouteList
      • Port configurations
        • ModifySagPortRole
        • ModifySagWan
        • CreateSagExpressConnectInterface
        • DescribeSagExpressConnectInterfaceList
        • ModifySagExpressConnectInterface
        • DescribeSagManagementPort
        • DescribeSagWanList
        • ModifySagManagementPort
        • DeleteSagExpressConnectInterface
        • DescribeSagPortList
        • ModifySagLan
        • DescribeSagWanSnat
        • ModifySagWanSnat
        • DescribeSagLanList
    • Terms
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    What should I do if my workloads are interrupted?

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    Product Details

    What should I do if my workloads are interrupted?

    Last Updated: Jul 23, 2020

    This topic provides solutions on how to manage workload interruption. The solutions vary depending on the device type.

    • SAG-100WM: See Handle failures of pinging Alibaba Cloud resources through SAG-100WM.
    • SAG-1000: See Handle failures of pinging an ECS instance through SAG-1000 and Handle connection failures to a local terminal.
    Previous: Handle connection failures between an SAG device and a switch Next: What should I do if the SAG device is disconnected from Alibaba Cloud?

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