You can restart a Smart Access Gateway (SAG) device to solve some errors.
Background information
Choose one of the following methods to restart an SAG device:
- Restart an SAG device by powering off and powering on the device
- Log on to the SAG console to remotely restart the SAG device.
Power off and then power on a Smart Access Gateway (SAG) device
Warning Before you power off an SAG device, make sure that the configurations are backed up in case configuration changes are lost.
After you power off an SAG device, power it on. This is known as a cold restart.
In this case, you restart the SAG device by turning off and on the power switch.
Remote restart
To remotely restart an SAG device in the SAG console, perform the following steps:
- Log on to the SAG console.
- In the top navigation bar, select the region.
- On the Smart Access Gateway page, click the ID of the SAG instance that you want to manage.
- Click the Device Management tab.
- Select the SAG device that you want to restart, and click Remote Restart.
- In the Remote Restart dialog box that appears, click OK to restart the SAG device.