Queries the tickets that you created.

Debugging

OpenAPI Explorer automatically calculates the signature value. For your convenience, we recommend that you call this operation in OpenAPI Explorer. OpenAPI Explorer dynamically generates the sample code of the operation for different SDKs.

Request Parameters

Parameter Type Required Example Description
Action String Yes ListTickets

The operation that you want to perform. Set the value to ListTickets.
Ids String No ETARNPP,RTARNP

The ticket IDs for filtering. Separate multiple IDs with commas (,).
CreatedAfterTime Long No 1585790280

The start time of ticket creation.
CreatedBeforeTime Long No 1586049480

The end time of ticket creation.
ProductCode String No ecs

The product code.
PageSize Integer No 20

The number of entries to return on each page. Default value: 20. Maximum value: 100.
TicketStatus String No wait_confirm,dealing

The ticket states for filtering. Separate multiple states with commas (,).

A ticket can be in one of the following states: in_progress: The ticket is being processed. wait_feedback: The ticket is waiting for your feedback. wait_confirm: The ticket is waiting for your confirmation. completed: The ticket is closed.

PageStart Integer No 1

The number of the page to return.
SubUserId String No 252448085032933023

The RAM user ID for filtering.
Language String No zh

The language that you use, supporting English, Chinese, and Japanese.

Valid values: en, zh, and jp, which indicate English, Chinese, and Japanese, respectively.

Response parameters

Parameter Type Example Description
Code Integer 200

The status code.
Data Struct

The data returned after the call succeeds.
CurrentPage Integer 1

The number of the current page.
List Array

The list of tickets.
AddTime Integer 1585818240

The timestamp when the ticket was created (unit: second).
CreatorId String 252448085032933023

The UID of the ticket creator.
Id String CAB327A

The ID of the ticket.
TicketStatus String assigned

The state of the ticket.

A ticket can be in one of the following states: in_progress: The ticket is being processed. wait_feedback: The ticket is waiting for your feedback. wait_confirm: The ticket is waiting for your confirmation. completed: The ticket is closed.

Title String Test ticket

The title of the ticket.
PageSize Integer 15

The number of entries returned per page.
Total Integer 99

The total number of lists.
Message String success

The prompt message.
RequestId String CA6204AC-6AA9-4CFA-9310-7DFD20C19EBC

The ID of the request.
Success Boolean true

Indicates whether the request is successful. The value true indicates a success. The value false indicates a failure.

Examples

Sample requests

http(s)://[Endpoint]/? Action=ListTickets
&<Common request parameters>

Sample success responses

XML format 

<Message>success</Message>
<Data>
    <PageSize>20</PageSize>
    <CurrentPage>1</CurrentPage>
    <Total>2</Total>
    <List>
        <Title>POP test</Title>
        <TicketStatus>assigned</TicketStatus>
        <Id>CAB327A</Id>
        <AddTime>1585818240</AddTime>
    </List>
    <List>
        <Title>POP test</Title>
        <TicketStatus>assigned</TicketStatus>
        <Id>2HB89DX</Id>
        <AddTime>1585818240</AddTime>
    </List>
</Data>
<Code>200</Code>
<Success>true</Success>

JSON format 

{
  "Message": "success",
  "Data": {
    "PageSize": 20,
    "CurrentPage": 1,
    "Total": 2,
    "List": [
      {
        "Title": "POP test",
        "TicketStatus": "assigned",
        "Id": "CAB327A",
        "AddTime": 1585818240
      },
      {
        "Title": "POP test",
        "TicketStatus": "assigned",
        "Id": "2HB89DX",
        "AddTime": 1585818240
      }
    ]
  },
  "Code": 200,
  "Success": true
}

Error codes

HTTP status code Error code Error message Description
400 param.illegal The specified parameter is invalid. Please check the parameter. The error message returned because there are invalid parameters. Modify the parameter settings as required.
500 System.error An error occurred while processing your request. The error message returned because an internal error has occurred. Try again later.

For a list of error codes, visit the API Error Center.