This topic describes how to modify user information in the Bastionhost console.

Background information

If the information about a user in a bastion host, such as the mobile phone number of a user, is changed and is not updated in the bastion host in a timely manner, the user cannot log on to the bastion host. This is because verification codes are sent to the previous mobile phone number. Therefore, if user information, such as the mobile phone number or email address, is changed, you must go to the Bastionhost console to update the information at the earliest opportunity.


  1. Log on to your bastion host. For more information, see Log on to Bastionhost.
  2. In the left-side navigation pane, choose Users > Users.
  3. Find the user whose information you want to modify and click the username.
  4. On the Basic Info tab, modify the information such as the password, mobile phone number, email address, and user group. Modify user information
    Note If two-factor authentication is enabled for the user, make sure that you enter a valid mobile phone number. Otherwise, the user cannot receive a verification code for logon. For more information about supported countries and areas where SMS-based two-factor authentication is supported, see Supported countries and areas for SMS-based two-factor authentication.
  5. Click Update.