This topic describes common account issues of DataV and provides corresponding solutions.

Can I log on to the DataV console as a RAM user?

Yes, you can. Follow these steps to log on to the DataV console as a RAM user:
  1. Create a RAM user. For more information, see Create a RAM user.
  2. Log on to the Authorization Center and click Refresh.

    After you refresh the page, all the RAM users are displayed. You can then use the RAM user that you created to log on to the DataV console without additional permissions.