This topic describes the preparations that you must make before you establish an exclusive physical connection.

1. Select an access point

An access point is a location where Alibaba Cloud provides network services. Multiple links are available at access points for you to access Alibaba Cloud. Before you access Alibaba Cloud through a physical connection, you must to obtain the detailed location of the access point.

Alibaba Cloud access points are located all over the world. When you select an access point, you must consider the region, service provider, and port type.
  • Region

    We recommend that you select an access point that is closest to your on-premises data center. Access points in different regions belong to different data center providers and have different bandwidths.

  • Service provider
    We recommend that you select a service provider based on your needs. Available service providers include China Unicom, China Telecom, China Mobile, and some local service providers.
    Note
    • Data centers of all access points are owned by service providers and third-party providers except the Hangzhou-Yuhang-A-Ali access point and the access points in the China (Zhangjiakou) region.
    • Data centers of China Unicom, China Telecom, and China Mobile only allow access from their own leased lines and do not support leased lines of other service providers.
    • In principle, China Unicom, China Telecom, and China Mobile data centers do not support access from bare fibers. For more information, consult the service provider.
  • Port
    You can select an electrical port or an optical port.
    • All electrical ports use MSTP links. Service providers use optical transceivers to convert optical cables of the transmission network to low-bandwidth RJ45 interfaces in data centers where access points are located. According to the industry standard, RJ45 interfaces are usually used for ports with a speed lower than 100 Mbit/s. Therefore, we recommend that you use a 100M electrical port if you need a low bandwidth.

      The switches at Alibaba Cloud access points support 10 GE electrical ports by default. The port speed depends on the port specification.

    • Optical ports are commonly known as bare optical fibers. Service providers directly use optical cables of the transmission network for you to connect to Alibaba Cloud. Theoretically, the speed of an optical port is unlimited. It depends on the negotiated speed of optical modules at both ends of the connection and can be 1G, 10G, 40G, or 100G.
      Note
      • Different access points provide different port types. We recommend you check the port types available for purchase before you apply for a physical connection interface.
      • By default, Alibaba Cloud provides optical modules with 1G and 10G ports and a transmission distance of 10 km. If you need optical modules with 40G and 100G ports and a longer transmission distance, you must purchase the optical modules yourself.
      • If you select an optical port, make sure that the service provider of the leased line uses optical fiber cables to access Alibaba Cloud devices.
      • Alibaba Cloud does not host any fiber optical transceivers for customers. Make sure that the leased line provider uses the correct type of cables to access Alibaba Cloud devices.

2. Check available resources

After you select the access point, service provider, and port type, you can check whether the resources you require are available for purchase by going to the payment page in the Express connect console.

  1. Go to the physical connection interface purchase page.
  2. Select the access point, port type, port specification, and other required parameters and click Buy Now.
  3. Check the configurations of the physical connection interface and click Pay.
  4. Check the message displayed on the page.
    • If after you click Pay, a payment page appears, it means the resources you require are available at the selected access point.
      Notice Do not click Confirm Payment.
    • If after you click Pay, a message that says the activation failed appears, it means the resources you require are unavailable for purchase at the selected access point. We recommend that you select another access point.

3. Contact the service provider to perform a site survey

After you determine the access point and obtain the location of the access point, you must contact the service provider for a connection solution and ask the service provider to perform a site survey.

  1. Contact your service provider, ask the service provider to connect your on-premises data center to the selected Alibaba Cloud access point, and ask for a leased line connection plan.
  2. After you and your service provider determine the connection plan, you must to apply for a site survey at the data center where the Alibaba Cloud access point is located.

    You must provide required information, including names, IDs, and contact information of the service provider engineers who will perform the site survey.

  3. After your application is approved, Alibaba Cloud will help the engineers perform the site survey within two workdays.
  4. Contact the service provider to perform the site survey and ask for a price quote for end-to-end resources. Fees involved include:
    • Alibaba Cloud charges a one-time initial installation fee and a resource occupation fee for the port you use.
    • The service provider charges a rental fee for the leased line used to connect your on-premises data center to the access point.
    • The data center provider may charge an indoor cable fee. Data centers of all access points are owned by service providers and third-party providers except the Hangzhou-Yuhang-A-Ali access point and access points in China (Zhangjiakou), which are owned by Alibaba Cloud. Therefore, you may need to purchase indoor cables at the data center building from the data center provider.
    • The provider of your on-premises data center may charge fees for cable connections and use of indoor cables.
      Note Before your service provider performs the site survey at Alibaba Cloud access point, note the following:
      • For data centers within Mainland China, the service provider can apply to enter the room dedicated to Alibaba Cloud devices for a site survey.
      • For data centers outside Mainland China, the service provider does not need to enter the dedicated room of Alibaba Cloud and only needs to perform the site survey at the Meet-Me-Room. Therefore, site surveys outside Mainland China do not require applications or approvals by Alibaba Cloud.
      • To obtain the detailed location of the Alibaba Cloud access point, open a ticket.

Access point locations

To help you select an appropriate access point, the following table lists the landmarks within 5 kilometers of Alibaba Cloud access points. For detailed locations of access points, open a ticket.

Note The landmarks listed in the following table are helpful when you establish an exclusive physical connection. If you want to establish a shared physical connection, contact the service provider for detailed locations of access points.
Table 1. Access points within Mainland China
Country (city) Access point Service provider Nearby landmark
China (Qingdao) Qingdao-Laoshan-A China Unicom Qingdao International Golf Club
China (Beijing) Beijing-Daxing-A GDS Services Real Estate Registry of Beijing Economic-Technological Development Area
Beijing-Daxing-B China Unicom Yizhuang School of Beijing No.2 Middle School
Beijing-Daxing-C China Unicom Yizhuang School of Beijing No.2 Middle School
Beijing-Changping-A China Telecom Riverside Park of Future Science City in Changping district of Beijing
Beijing-Yizhuang-A 21vianet Beijing Etrong International Exhibition & Convention Center
Beijing-Shunyi-A China Telecom Beijing Fangzhou Skin Disease Hospital
Beijing-Shunyi-B China Mobile Beijing Fangzhou Skin Disease Hospital
China (Zhangjiakou) Zhangjiakou-Xiaoertai-A Alibaba Cloud The government office of Xiaoertai Town in Zhangjiakou Province
Zhangjiakou-miaotan-A Alibaba Cloud The government office of Zhangbei County
China (Hohhot) Hohhot-Shengle-A China Telecom Inner Mongolia Ego International E-commerce Industrial Park
Hohhot-Xincheng-A China Unicom The housing administration of Hohhot
China (Hangzhou) Hangzhou-Linan-A Watone Cloud The fire station at Qingshan Lake
Hangzhou-Xiaoshan-A China Unicom Zhejiang College of Construction
Hangzhou-Xiaoshan-B China Telecom Powerlong Shopping Mall in Xiaoshan district of Hangzhou
Hangzhou-Xiaoshan-D China Mobile Zhejiang College of Construction
Hangzhou-Jianggan-B 21vianet Xiasha base of Wahaha Group Co. Ltd.
Hangzhou-Deqing-A China Unicom The government office of Deqing County, Huzhou City
China (Shanghai) Shanghai-Baoshan-A China Telecom The government office of Luojing Town, Baoshan District, Shanghai
Shanghai-Baoshan-B China Unicom No. 6 Supervision Zone of Shanghai Customs
Shanghai-Baoshan-C 21vianet Shanghai Baoshan International Folk Arts Exposition
Shanghai-Pudong-A China Mobile Jinhai Wetlands Park at Pudong district of Shanghai
Shanghai-Pudong-B China Telecom Senlan Sports Park at Pudong district of Shanghai
Shanghai-Pudong-D China Unicom Gaodong Ecological Park at Pudong district of Shanghai
Shanghai-Jiading-A China Telecom Tianhua College of Shanghai Normal University
China (Shenzhen) Shenzhen-Futian-A GDS Services Shenzhen Maternity and Child Healthcare Hospital (Fuqiang branch)
Shenzhen-Longhua-A China Telecom Guanlan Middle School
Shenzhen-Yantian-A China Unicom Jiarun Building at Longgang district of Shenzhen
Shenzhen-Nanshan-A 21vianet People's Hospital at Nanshan district of Shenzhen
Shenzhen-Longgang-A China Mobile Yanziling Park at Pingshan district of Shenzhen
China (Chengdu) Chengdu-HighTech-B China Telecom University of Electronic Science and Technology of China (Qingshuihe campus)
Table 2. Access points outside Mainland China
Area Country (city) Access point Service provider
Asia-Pacific China (Hong Kong) HK-kwaichung-A Equinix
HK-ChaiWan-B MEGA
HK-Fanling-C PCCW
Singapore Singapore-A Equinix
Singapore-B GlobalSwitch
Singapore-C DRT
Australia (Sydney) Australia-Sydney-A GlobalSwitch
Australia-Sydney-B Equinix
Malaysia (Kuala Lumpur) Malaysia-KualaLumpur-A NTT
Malaysia-KualaLumpur-B AIMS
Indonesia (Jakarta) Indonesia-Jakarta-A DCI
Indonesia-Jakarta-B NTT
Japan (Tokyo) Japan-Tokyo-A Equinix
Japan-Tokyo-B Equinix
Japan-Tokyo-C NEC
Europe and America US (Silicon Valley) USA-San Jose-A Equinix
US (Virginia) US-Ashburn-A Equinix
US-Virginia-D Coresite
Germany (Frankfurt) Germany-Frankfurt-A e-shelter
Germany-Frankfurt-B Equinix
UK (London) UK-London-A DRT
UK-London-B ARK
UK-London-C Telehouse
UK-London-D Equinix
Middle East and India UAE (Dubai) UAE-Dubai-A Equinix
UAE-Dubai-B Khazna
India (Mumbai) India-Mumbai-A CtrlS
India-Mumbai-B GPX
India-Mumbai-C NM