Dear Alibaba Cloud customers,

During major events of China, data centers of Chinese service providers will be locked down, which will affect the leased line installation schedule of Alibaba Cloud Express Cloud Connect (ECC).

The data centers of Chinese service providers will be locked down during the following Chinese events:
  • Spring Festival: from the 28th of the lunar December to the 9th of the lunar January of the next year
  • The two sessions (sessions of the Chinese People's Political Consultative Conference and the National People's Congress): starting from March 3 and usually taking 11 to 18 days
  • 99 Shopping Festival of Taobao: from September 4 to September 9
  • National Day holiday of China: from September 29 to October 7
  • Singles' day: from October 28 to November 12
  • Double-Twelve shopping festival of Taobao: from November 30 to December 13
During the lockdown of data centers, your services can be affected in the following ways:
  1. During the lockdown period, no one is allowed in or out of the data centers. No operations involving circuit and data adjustments are allowed, such as routing policy modifications, bandwidth adjustments, and network cutover. Only server reset and emergencies are handled.
  2. During the lockdown period, no visitor's permits are issued.
Note Lockdown of data centers constitutes a force majeure. Alibaba Cloud should not be held responsible for its impact on the promised installation schedule.