You can also renew a GB subscription to continue using it after its original lifecycle has ended. You can renew a GB subscription manually or automatically based on your needs.
Auto-renewal
Auto-renewal policy
- Auto-renewal is triggered 3 days before expiration, 1 day before expiration, on the day of expiration, 6 days after expiration, and 14 days after expiration.
- Auto-renewal is triggered on the day of expiration, 6 days after expiration, and 14 days after expiration.
- The auto-renewal process starts at 8:00 Coordinated Universal Time (UTC+8) every day. However, because auto-renewal is performed for instances one by one, the actual auto-renewal time for an instance may be later than 8:00. In most cases, auto-renewal will take place before 18:00 on the same day.
- Expiration time: Assume that an instance expires at 00:00:00 on December 11. In this case, one day before expiration refers to 00:00:00 on December 10. Six days after expiration refers to 00:00:00 on December 17.
- Auto-renewal is not triggered immediately after you enable it. Auto-renewal is triggered only at the fixed times described in the preceding section.
- If you enable auto-renewal after more than 14 days since your subscription has expired, auto-renewal will not be triggered.
- If you enable auto-renewal after 08:00 on the 14th day after expiration, auto-renewal may not take effect. Enable auto-renewal in advance to avoid this issue.
Procedure
If you enable auto-renewal for a GB subscription, the system will renew your GB subscription at a specified time. You can use the following methods to enable auto-renewal for your GB subscription:
- Method 1: Enable auto-renewal for a new purchase
When you select a GB subscription on the buy page, you can enable Auto-renewal to automatically renew your subscription. For more information, see Manage new purchases.
The auto-renewal cycle is one month for monthly subscription and one year for yearly subscription.
- Method 2: Enable auto-renewal in the Renewal Management console
- Log on to the Renewal Management console.
- Find the target instance and click Enable Auto Renewal in the Actions column.
- Enable auto-renewal as prompted.
Manual renewal
Limits on manual renewal
- Limits on GB subscriptions: You cannot renew a GB subscription that has expired for more than seven days.
- Limits on renewal duration: You can renew a GB subscription for 1 to 11 months or 1 to 3 years. For other renewal duration, contact us.
Procedure
Verify the results
For auto-renewal and manual renewal, you can view your renewal order in the User Center.