Request error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_SERVER_NO_RESPONSE | 20010001 | 536936449 | The server returns no response. |
| ERROR_SERVER_WRONG_JSON | 20010002 | 536936450 | The response returned by the server is not in JSON format. |
| ERROR_NO_MATCH_QUALITY | 20010003 | 536936451 | No resolution matching the request is available. |
| ERROR_PLAYAUTH_WRONG | 20010004 | 536936452 | A playAuth parsing error has occurred. |
| ERROR_REQUEST_FAIL | 20010005 | 536936453 | The request failed. |
POP error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_SERVER_POP_UNKNOWN | 20010100 | 536936704 | An unknown POP error has occurred. For more information about POP error messages, see Error codes. |
| ERROR_SERVER_POP_MISSING_PARAMETER | 20010101 | 536936705 | A parameter is missing. |
| ERROR_SERVER_POP_INVALID_PARAMETER | 20010102 | 536936706 | A parameter is invalid. |
| ERROR_SERVER_POP_OPERATION_DENIED | 20010103 | 536936707 | ApsaraVideo for VOD has not been activated for your account. |
| ERROR_SERVER_POP_OPERATION_SUSPENED | 20010104 | 536936708 | Your account has overdue payments. Recharge your account. |
| ERROR_SERVER_POP_FORBIDDEN | 20010105 | 536936709 | You are not authorized to perform the operation. |
| ERROR_SERVER_POP_INTERNAL_ERROR | 20010106 | 536936710 | An unknown error has occurred in the background. |
| ERROR_SERVER_POP_SERVICE_UNAVAILABLE | 20010107 | 536936711 | The service is unavailable. |
| ERROR_SERVER_POP_SIGNATUREANONCE_USED | 20010108 | 536936712 | The signature has been used. |
| ERROR_SERVER_POP_SECURITYTOKEN_MAILFORMED | 20010109 | 536936713 | The security token is incorrect. |
| ERROR_SERVER_POP_SECURITYTOKEN_MISMATCH_ACCESSKEY | 2001010A | 536936714 | The security token and AccessKey do not match. |
| ERROR_SERVER_POP_SIGNATURE_NOT_MATCH | 2001010B | 536936715 | The signature is incorrect. |
| ERROR_SERVER_POP_ACCESSKEYID_NOT_FOUND | 2001010C | 536936716 | The AccessKey ID does not exist. |
| ERROR_SERVER_POP_TOKEN_EXPIRED | 2001010D | 536936717 | The token is expired. |
VOD error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_SERVER_VOD_UNKNOWN | 20010200 | 536936960 | An unknown VOD error has occurred. For more information about VOD errors, see GetPlayInfo. |
| ERROR_SERVER_VOD_FORBIDDEN_ILLEGALSTATUS | 20010201 | 536936961 | The video status is invalid. |
| ERROR_SERVER_VOD_INVALIDVIDEO_NOTFOUND | 20010202 | 536936962 | The specified video does not exist. |
| ERROR_SERVER_VOD_INVALIDVIDEO_NOSTREAM | 20010203 | 536936963 | No transcoded stream file available for playback is found based on the specified filter criteria. |
| ERROR_SERVER_VOD_FORBIDDEN_ALIYUNVODENCRYPTION | 20010204 | 536936964 | Only transcoded stream files encrypted by the Alibaba Cloud video encryption service exist. You must use ApsaraVideo Player to play the files or set the ResultType parameter to Multiple. |
| ERROR_SERVER_VOD_INVALIDAUTH_MEDIAID | 20010205 | 536936965 | The authentication information and the video ID (VID) do not match. |
| ERROR_SERVER_VOD_INVALIDAUTHINFO_EXPIRETIME | 20010206 | 536936966 | The authentication information has expired. |
MPS error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_SERVER_MPS_UNKNOWN | 20010300 | 536937216 | An unknown ApsaraVideo for Media Processing (MPS) error has occurred. |
| ERROR_SERVER_MPS_INVALID_MEDIAID | 20010301 | 536937217 | The media ID is invalid. |
| ERROR_SERVER_MPS_INVALID_AUTHTIMEOUT | 20010302 | 536937218 | The authentication expiration time is invalid. |
| ERROR_SERVER_MPS_INVALID_FORMATS | 20010303 | 536937219 | The media format is invalid. |
| ERROR_SERVER_MPS_INVALID_AUTHINFO | 20010304 | 536937220 | The authentication information is invalid. |
| ERROR_SERVER_MPS_SIGNATURE_CHECK_FAILED | 20010305 | 536937221 | The signature failed verification. |
| ERROR_SERVER_MPS_MEDIAID_NOT_EXIST | 20010306 | 536937222 | The media ID does not exist. |
| ERROR_SERVER_MPS_MEDIA_RESOURCE_NOT_EXIST | 20010307 | 536937223 | The media resource does not exist. |
| ERROR_SERVER_MPS_MEDIA_NOT_PUBLISHED | 20010308 | 536937224 | The media is not published. |
| ERROR_SERVER_MPS_MEDIA_NOT_ENCRYPTED | 20010309 | 536937225 | The media is not encrypted. |
| ERROR_SERVER_MPS_INVALID_CIPHERTEXTBLOB | 2001030A | 536937226 | The ciphertextBlob string is invalid. |
| ERROR_SERVER_MPS_CIPHERBLOB_NOT_EXIST | 2001030B | 536937227 | The ciphertextBlob string does not exist. |
| ERROR_SERVER_MPS_INTERNAL_ERROR | 2001030C | 536937228 | An internal server error has occurred. |
| ERROR_SERVER_MPS_INVALID_IDENTITY_NOT_ORDER_VIDEO_SERVICE | 2001030D | 536937229 | You are not authorized to perform the operation. |
| ERROR_SERVER_MPS_UPDATE_CDN_DOMAIN_CONFIGS_FAIL | 2001030E | 536937230 | The host configuration failed to be updated. |
| ERROR_SERVER_MPS_AUTH_KEY_EXIST | 2001030F | 536937231 | The AccessKey secret for authentication has been used by another account. |
| ERROR_SERVER_MPS_AUTH_KEY_NOT_EXIST | 20010310 | 536937232 | The AccessKey secret for authentication does not exist. |
| ERROR_SERVER_MPS_INVALID_PARAMETER_OUT_OF_BOUND | 20010311 | 536937233 | The parameter value is out of the value range. |
| ERROR_SERVER_MPS_INVALID_PARAMETER | 20010312 | 536937234 | The parameter is invalid. |
| ERROR_SERVER_MPS_INVALID_PARAMETER_NULL_VALUE | 20010313 | 536937235 | The parameter value is null. You must specify the parameter. |
| ERROR_SERVER_MPS_INVALID_PARAMETER_EMPTY_VALUE | 20010314 | 536937236 | The parameter value is empty. You must specify a non-empty value for the parameter. |
| ERROR_SERVER_MPS_MEDIA_RESOURCE_NOT_MATCH | 20010315 | 536937237 | The media resource is not supported. |
| ERROR_SERVER_MPS_MEDIA_NOT_FOUND_CIPHERTEXT | 20010316 | 536937238 | The ciphertext of the media ID is not found. |
| ERROR_SERVER_MPS_INVALID_PARAMETER_RAND | 20010317 | 536937239 | The specified rand parameter is invalid. |
| ERROR_SERVER_MPS_REDIS_POOL_IS_EMPTY | 20010318 | 536937240 | The Redis cache connection pool is empty. |
| ERROR_SERVER_MPS_SIGNATURE_CHECK_MEDIA_FAILED | 20010319 | 536937241 | The signature and the media ID do not match. |
| ERROR_SERVER_MPS_SIGNATURE_CHECK_EXPIREDTIME_FAILED | 2001031A | 536937242 | The specified timeout value has expired. |
| ERROR_SERVER_MPS_INVALID_SESSION_TIME | 2001031B | 536937243 | The value of the SessionTime parameter is not greater than 0. Set the parameter to a value greater than 0. |
| ERROR_SERVER_MPS_INVALID_END_USER_ID | 2001031C | 536937244 | The length of the EndUserId parameter is incorrect. |
| ERROR_SERVER_MPS_INVALID_URL | 2001031D | 536937245 | The format of the LicenseUrl parameter is incorrect. |
| ERROR_SERVER_MPS_HTTP_REQUEST_FAILED | 2001031E | 536937246 | The request failed. |
| ERROR_SERVER_MPS_XML_FORMAT_ERROR | 2001031F | 536937247 | The XML format is incorrect. |
| ERROR_SERVER_MPS_SESSION_NOT_EXIST | 20010320 | 536937248 | The session does not exist. |
| ERROR_SERVER_MPS_REGION_NOT_SUPPORTED_API | 20010321 | 536937249 | The API is not supported. |
| ERROR_SERVER_MPS_DRM_NOT_ACTIVATED | 20010322 | 536937250 | Digital rights management (DRM) is not authorized for this region. Contact ApsaraVideo for VOD technical support. |
| ERROR_SERVER_MPS_DRM_AUTH_ERROR | 20010323 | 536937251 | DRM verification failed. Authorize DRM for the media. |
| ERROR_SERVER_MPS_CDN_CONFIG_NOT_EXIST | 20010324 | 536937252 | No Content Delivery Network (CDN) domain name is bound to your Object Storage Service (OSS) bucket. |
Live streaming time shifting error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_SERVER_LIVESHIFT_UNKNOWN | 20010400 | 536937472 | An unknown time shifting error has occurred. |
| ERROR_SERVER_LIVESHIFT_REQUEST_ERROR | 20010401 | 536937473 | The time shifting request failed. |
| ERROR_SERVER_LIVESHIFT_DATA_PARSER_ERROR | 20010402 | 536937474 | The time shifting data failed to be parsed. |
DRM error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_TBDRM_UNKNOWN | 0x20012000 | 536944640 | An unknown DRM error has occurred. |
| ERROR_TBDRM_DEMUXER_UNIMPLEMENTED | 20012001 | 536944641 | Transcoded streams encrypted by Alibaba Cloud video encryption cannot be decapsulated. |
Artp error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_ARTP_UNKNOWN | 0x20013000 | 536948736 | An unknown Artp error has occurred. |
| ERROR_ARTP_DEMUXER_UNIMPLEMENTED | 0x20013001 | 536948737 | Load Artp module failed. |
| ERROR_ARTP_LOAD_FAILED | 0x20013002 | 536948738 | Artp playback load failed. |
| ERROR_ARTP_STREAM_ILLEGAL | 0x20013003 | 536948739 | Artp streaming address illegal. |
| ERROR_ARTP_STREAM_NOT_FOUND | 0x20013004 | 536948740 | Artp streaming not found. |
| ERROR_ARTP_STREAM_STOPPED | 0x20013005 | 536948741 | Artp streaming stopped. |
| ERROR_ARTP_PLAY_TIMEOUT | 0x20013006 | 536948742 | Artp play timeout. |
| ERROR_ARTP_SPSPPS_AACCONF_TIMEOUT | 0x20013007 | 536948743 | Artp receive SPS/PPS or AAC Conf timeout. |
| ERROR_ARTP_ARTP_MEDIA_INFO_TIMEOUT | 0x20013007 | 536948743 | Artp receive SPS/PPS or AAC Conf timeout. |
| ERROR_ARTP_PACKET_RECV_TIMEOUT | 0x20013008 | 536948744 | Artp receive packet timeout. |
| ERROR_ARTP_MEDIA_PROBE_FAILED | 0x20013009 | 536948745 | Artp probe failed. |
Playback error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| ERROR_UNKNOWN_ERROR | 2001FFFF | 537001983 | An unknown error has occurred. |
| ERROR_DEMUXER_OPENURL | 20030001 | 537067521 | The URL is unavailable. |
| ERROR_DEMUXER_NO_VALID_STREAM | 20030002 | 537067522 | The stream is invalid. |
| ERROR_DEMUXER_OPENSTREAM | 20030003 | 537067523 | The stream is unavailable. |
| ERROR_LOADING_TIMEOUT | 20030004 | 537067524 | The loading times out. |
| ERROR_DATASOURCE_EMPTYURL | 20030005 | 537067525 | The data source URL is not specified. |
| ERROR_DECODE_VIDEO | 20040001 | 537133057 | The video decoding failed. |
| ERROR_DECODE_AUDIO | 20040002 | 537133058 | The audio decoding failed. |
| ERROR_NETWORK_UNKNOWN | 20050000 | 537198592 | An unknown network error has occurred. |
| ERROR_NETWORK_UNSUPPORTED | 20050001 | 537198593 | The protocol is not supported. |
| ERROR_NETWORK_RESOLVE | 20050002 | 537198594 | The domain name cannot be resolved. |
| ERROR_NETWORK_CONNECT_TIMEOUT | 20050003 | 537198595 | The network connection times out. |
| ERROR_NETWORK_COULD_NOT_CONNECT | 20050004 | 537198596 | The server is unavailable. |
| ERROR_NETWORK_HTTP_403 | 20050005 | 537198597 | An HTTP 403 error has occurred. |
| ERROR_NETWORK_HTTP_404 | 20050006 | 537198598 | An HTTP 404 error has occurred. |
| ERROR_NETWORK_HTTP_4XX | 20050007 | 537198599 | An HTTP 4xx error other than HTTP 403 or HTTP 404 has occurred. |
| ERROR_NETWORK_HTTP_5XX | 20050008 | 537198600 | An HTTP 5xx error has occurred. |
| ERROR_NETWORK_HTTP_RANGE | 20050009 | 537198601 | The HTTP range request is not supported. |
| ERROR_NETWORK_HTTP_400 | 2005000A | 537198602 | An HTTP 400 error has occurred. |
| ERROR_CODEC_UNKNOWN | 20060000 | 537264128 | An unknown decoding error has occurred. |
| ERROR_CODEC_VIDEO_NOT_SUPPORT | 20060001 | 537264129 | The video coding format is not supported. |
| ERROR_CODEC_AUDIO_NOT_SUPPORT | 20060002 | 537264130 | The audio coding format is not supported. |
| ERROR_GENERAL_UNKNOWN | 20080000 | 537395200 | A standard error has occurred. |
| ERROR_GENERAL_EPERM | 20080001 | 537395201 | An EPERM error. The operation is not permitted. |
| ERROR_GENERAL_ENOENT | 20080002 | 537395202 | An ENOENT error. No such file or directory exists. |
| ERROR_GENERAL_EIO | 20080005 | 537395205 | An EIO error. An Input/Output (I/O) error has occurred. |
| ERROR_UNKNOWN | 0x2FFFFFFF | 805306367 | An unknown error has occurred. |
Download-related error codes
| Error definition | Error code in hexadecimal format | Error code in decimal format | Description |
|---|---|---|---|
| DOWNLOAD_ERROR_NOT_SELECT_ITEM | 30010000 | 805371904 | No track is selected for download. |
| DOWNLOAD_ERROR_NO_DOWNLOAD_ITEM | 30010001 | 805371905 | No track is available for download. |
| DOWNLOAD_ERROR_STS_SOURCE_NULL | 30010002 | 805371906 | The source for STS-based playback is not specified. |
| DOWNLOAD_ERROR_AUTH_SOURCE_NULL | 30010003 | 805371907 | The source for playAuth-based playback is not specified. |
| DOWNLOAD_ERROR_AUTH_SOURCE_WRONG | 30010004 | 805371908 | The authentication format is incorrect. |
| DOWNLOAD_ERROR_INVALID_ITEM | 30010005 | 805371909 | The selected track for download is invalid. |
| DOWNLOAD_ERROR_URL_CANNOT_REACH | 30010006 | 805371910 | The URL is unavailable. |
| DOWNLOAD_ERROR_NOT_SUPPORT_FORMAT | 30010007 | 805371911 | The format of the file to be downloaded is not supported. |
| DOWNLOAD_ERROR_ENCRYPT_FILE_NOT_MATCH | 30010008 | 805371912 | The authentication information in the security file does not match the application information. |
| DOWNLOAD_ERROR_DOWNLOAD_SWITCH_OFF | 30010009 | 805371913 | The download feature is disabled. |
| DOWNLOAD_ERROR_NET_ERROR | 3001000A | 805371914 | A network error has occurred. |
| DOWNLOAD_ERROR_NOT_SET_SAVE_DIR | 3001000B | 805371915 | The download directory is not specified. |
| DOWNLOAD_ERROR_CANNOT_CREATE_SAVE_DIR | 3001000C | 805371916 | The download directory cannot be created. |
| DOWNLOAD_ERROR_NO_SPACE | 3001000D | 805371917 | No sufficient space is available. |
| DOWNLOAD_ERROR_WRITE_ERROR | 3001000E | 805371918 | An error occurred while writing the data. |
| DOWNLOAD_ERROR_ENCRYPT_ERROR | 3001000F | 805371919 | An error occurred while decrypting the data. |
| DOWNLOAD_ERROR_FILE_NOT_EXIST | 30010010 | 805371920 | No such file exists. |
| DOWNLOAD_ERROR_CLEAN_INVALID_PARAM | 30010011 | 805371921 | The parameter that specifies the file to be deleted is invalid. |
| DOWNLOAD_ERROR_CLEAN_WRONG_STATUS | 30010012 | 805371922 | The file status is incorrect. Only files in the stop status can be deleted. |
| DOWNLOAD_ERROR_GET_AES_KEY_FAIL | 30010013 | 805371923 | The AES key failed to be obtained. |
| DOWNLOAD_ERROR_ENCRYPTION_NOT_SUPPORT | 30010014 | 805371924 | The encryption method is not supported. |