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Customer Survey Terms and Conditions

Last Updated: Jul 02, 2019
  1. This campaign is valid from June 17, 2019.
  2. Only entries with valid feedback are eligible for the coupons. Alibaba Cloud reserves the right to disqualify any entries depending on the actual situation.
  3. Each Alibaba Cloud member account is limited to answering the survey for once.
  4. Coupons delivered to you, if any, will be valid for only 30 calendar days after delivery to your Alibaba Cloud International website account.
  5. Alibaba Cloud will review each submitted survey within 2 business days after online submission. Any decision or determination made by Alibaba Cloud in connection with this promotional campaign or any coupons relating to this promotional campaign shall be final and binding upon you.
  6. Terms and conditions of the coupons shall comply with the terms and conditions of other coupons and discounts on Alibaba Cloud, and shall comply with the general usage rules of Alibaba Cloud.
  7. Any fraud and/or abuse by you (as determined Alibaba Cloud at its sole discretion) may result in forfeiture of your eligibility for the Credits.
  8. Alibaba Cloud reserves the right to change or update, in any way and at its sole discretion, the terms and conditions of this promotional campaign without notice to you. Such changes or updates include, without limitation, modifying the rules of this promotional campaign according to Alibaba Cloud’s business needs.
  9. Alibaba Cloud may revoke or cancel any coupons delivered to you if Alibaba Cloud determines, at its sole discretion, that you have engaged in certain behaviors, including but not limited to fraudulent registration, malicious conduct, or not adhering to these terms and conditions.
  10. To the extent consistent with all of the terms and conditions provided above, Alibaba Cloud’s general policies and usage rules for coupons and discounts shall also apply to this promotional campaign and coupons delivered under this promotional campaign, if any.