Introduction:
Before purchasing on Alibaba Cloud, you need to bind an effective method of payment.
Alibaba Cloud accepts bank card, PayPal and PayTM as user payment methods
Entrance to add payment method
You can add the payment method after registration or on the Payment Management.
What card brand does Alibaba Cloud support
The online payment methods supported by Alibaba Cloud vary depending on the country or region where you register Alibaba Cloud account.
Payment Methods |
USA |
Europe |
Malaysia |
India |
Other Countries/Regions |
|
Bank card (Credit Card & Debit card) |
Visa |
✅ |
✅ |
✅ |
❌ |
✅ |
Mastercard |
✅ |
✅ |
✅ |
❌ |
✅ |
|
American Express |
✅ |
✅ |
❌ |
❌ |
✅ |
|
JCB |
❌ |
❌ |
❌ |
❌ |
✅ |
|
Wallet |
PayPal |
✅ |
❌ |
❌ |
❌ |
❌ |
Paytm |
❌ |
❌ |
❌ |
✅ |
❌ |
|
Pre-Payment |
BankTransfer |
❌ |
❌ |
❌ |
✅ |
❌ |
How to bind the bank card?
Please enter the Card number, Expiration date, Security code and Card holder informations, then click the “Submit” button. Make sure that all information is accurate.
How to bind the PayPal?
Choose the PayPal tab at the add payment method page, and click the "Next" button.
Then enter the Paypal account and finish the binding at the newly opened page.
Payment Management FAQ:
1. How many kind of payment methods supported?
Alibaba Cloud accepts bank card, PayPal and PayTM as user payment methods.
India customer can only choose to bind PayTM as user payment method.
Users from other countries can both choose bank card or PayPal, but we do recommend you use a bank card as your payment method.
2. What’s the difference between using a bank card, PayPal and PayTM as my payment method?
Both these payment methods are supported to purchase Pre-paid products and Pay-As-You-Go products. There is no difference between bank card and PayPal as your payment method.
3.Why failed to bind my bank card on Alibaba Cloud?
There are multiple reasons may caused you failed on bind card process:
Card type limitation, Prepaid cards, Virtual cards, and Gift cards are not supported.
Please make sure that all the information that you filled are accurate.
A bank card can only be added to one Alibaba Cloud account at a time.
The issuer bank reject your application due to internal risk policy, you can contact issuing bank to ask more details.