Auto-renewal

Background information

A subscription cluster has a validity period. If the cluster is not renewed before the end of the validity period, service interruptions or even data loss occurs. If you enable auto-renewal for your cluster, you do not need to manually renew your cluster. This way, you can prevent service interruptions that are caused by the expired cluster.

Notes

• After you enable auto-renewal for a cluster, the system automatically renews the cluster. The auto renewal cycle is the subscription duration of the cluster. For example, if the subscription duration of your cluster is three months and auto-renewal is enabled, you are charged for a three-month subscription each time the subscription is automatically renewed.
• If you manually renew the cluster before the fees are automatically deducted, the system automatically renews the cluster next time before the cluster expires.
• After you enable auto-renewal, it takes effect the next day. If your cluster is due to expire the next day, manually renew the cluster to prevent your service from being interrupted.

Fee deduction time

Fees are initially deducted from your Alibaba Cloud account at 08:00 on the ninth day before a subscription cluster expires. If the payment fails, the system attempts to deduct fees from your account once a day until the fees are deducted or the expiration date arrives. Make sure that your Alibaba Cloud account balance is sufficient. If your cluster is due to expire the next day, manually renew the cluster. For more information, see Manual renewal.

Enable auto-renewal when a cluster is purchased

When you purchase a subscription cluster, you can select Auto-renewal.

Note For more information about how to purchase a subscription cluster, see Purchase a subscription cluster.

Enable auto-renewal after a cluster is purchased

1. Log on to the PolarDB console.
2. In the top navigation bar, choose Expenses > Renewal Management.
3. On the Manual tab or the Nonrenewal tab of the Renewal page, use filters to find the cluster for which you want to enable auto-renewal. You can enable auto-renewal for one or more clusters at a time.
   • Enable auto-renewal for a cluster
     1. On the right of the cluster, click Enable Auto Renewal.
     2. In the dialog box that appears, select a value for Unified Auto Renewal Cycle and click Auto Renew.
   • Enable auto-renewal for multiple clusters at a time
     1. Select the clusters for which you want to enable auto-renewal, and click Enable Auto Renewal in the lower part of the page.
     2. In the dialog box that appears, select a value for Unified Auto Renewal Cycle and click Auto Renew.