Auto-renewal

Background information

A subscription cluster has a validity period. If the cluster is not renewed in a timely manner, service interruptions or even data loss occurs after the cluster expires. If you enable auto-renewal for your cluster, you do not need to manually renew your subscription or concern yourself with service interruptions that are caused by unexpected cluster expiration.

Notes

• After you enable auto-renewal, the system automatically renews the subscription of the current cluster or the single node based on the subscription period. For example, if you purchase a cluster for three months and enable auto-renewal, you are charged for a three-month subscription in each time of auto-renewal.
• If you manually renew the subscription of the cluster before the fees are automatically deducted, the system automatically renews the subscription of the cluster next time before the cluster expires.
• After you enable auto-renewal, it takes effect the next day. If your cluster expires the next day, manually renew the subscription of the cluster to prevent your service from being interrupted.

Deduction time

Fees are deducted at 08:00 for the first time on the ninth day before a subscription cluster expires. If the deduction fails, the system attempts to deduct fees once a day until fees are deducted or the expiration date arrives. You must make sure that your Alibaba Cloud account balance is sufficient. If your cluster is about to expire the next day, manually renew the cluster. For more information, see Manual renewal.

Enable auto-renewal when a cluster is purchased

When you purchase a subscription cluster, you can select Auto-renewal.

Note For more information about how to purchase a subscription cluster, see Purchase a subscription cluster.

Enable auto-renewal after a cluster is purchased

1. Log on to the PolarDB console.
2. In the top navigation bar, choose Expenses > Renewal Management.
3. On the Manual tab or the Nonrenewal tab of the Renewal page, use filters to find the cluster that you want to renew. You can renew one or more clusters at a time.
   • Renew a cluster
     1. On the right of the cluster, click Enable Auto Renewal.
     2. In the dialog box that appears, select a value for Unified Auto Renewal Cycle and click Auto Renew.
   • Renew multiple clusters
     1. Select the clusters for which you want to enable auto-renewal and click Batch Renewal in the lower part of the page.
     2. In the dialog box that appears, select a value for Unified Auto Renewal Cycle and click Auto Renew.