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Cloud Backup:What can I do if the backup client cannot be installed for an SAP HANA instance because multiple /usr/sap//SYS/global/hdb/opt directories exist?

Last Updated:Sep 22, 2023

You can perform the following steps to fix the issue:

  1. Log on to the Elastic Compute Service (ECS) instance on which the backup client is installed.

  2. Modify the /usr/sap/<SID>/SYS/global/hdb/opt directory to /usr/sap/<SID>/SYS/global/hdb/opt_backup for the SAP HANA instances. This applies to the SAP HANA instances that you do not need to back up.

  3. Log on to the Cloud Backup console, and reinstall the backup client for the SAP HANA instance.