The system may send you notifications that you have overdue payments. When this occurs, please clear all overdue payments to avoid instances being released. Please note that your instances may be released at a system-selected time after the payment due date.

Pay-As-You-Go

  1. A notification will be sent to you after 8 days, 12 days, and 14 days of overdue payments.
  2. Your service will be stopped after 15 days of overdue payments.
  3. Your Elasticsearch instance will be released 1 days after your service is stopped. The data on the released instance will be permanently deleted and cannot be restored.
  4. A notification will be sent to you 9 days before your Elasticsearch instance is released.

Subscription

  1. A notification will be sent to you 7 days, 3 days, and 1 day before your subscription expires.
  2. Your service will be stopped 15 days after your subscription has expired.
  3. Your Elasticsearch instance will be released 1 days after your service is stopped. The data on the released instance will be permanently deleted and cannot be restored.
  4. A notification will be sent to you 7 days, 3 days, and 1 day before your Elasticsearch instance is released.