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    Alibaba Mail:What can I do if I can send emails but cannot receive emails?

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    Alibaba Mail:What can I do if I can send emails but cannot receive emails?

    Last Updated:Feb 28, 2019

    If the issue occurs, you can contact the network administrator of the company to check whether the MX resolution record has been added. You cannot receive emails without setting the MX resolution record for Alibaba Mail.