Where do I view the default installation path and logs of a Cloud Backup client? - Cloud Backup

This topic describes the default path in which a Cloud Backup client is installed on Linux or Windows and in which the logs of the Cloud Backup client are stored.

Cloud Backup client of the latest version
- For a Cloud Backup client that is installed for the first time by using the Cloud Backup console
  - On Linux, you can view the logs in the /opt/alibabacloud/hbrclient/logs path.
  - On Windows, you can view the logs in the C:\Program Files\Aliyun Hybrid Backup Service Client\logs path.
    Important
    When you install a Cloud Backup client on Windows, the Windows system generates a setup log file in the %temp% path by default. The name of the file is similar to Setup Log 2022-08-15 #001.txt. If the client fails to be installed, you can re-obtain and enter the verification code to install the client. If the installation still fails, you can send this file to the technical support engineer to quickly resolve the issue.
  - Logs of a Cloud Backup client for database backup
    By default, the logs of a Cloud Backup client for database backup are stored in one of the following paths:
    - SQL Server
      C:\ProgramData\scutech\dbackup3\agent\log\dbackup3-agent.log
    - MySQL
      /var/log/dbackup3/agent.log
    - Oracle
      Linux: /var/log/dbackup3/agent.log
      Windows: C:\ProgramData\scutech\dbackup3\agent\log\dbackup3-agent.log
- For a Cloud Backup client that is installed by using the Anti-ransomware feature in the Security Center console
  - On Linux, you can view the logs in the /usr/local/aegis/hbrclient/logs path.
  - On Windows, you can view the logs in the C:\Program Files (x86)\Alibaba\Aegis\hbrclient\logs path.
Cloud Backup client of an earlier version
- Linux
  You can view the logs in the /opt/alibabacloud/hbr/logs path.
- Windows
  You can view the logs in the C:\Program Files\Aliyun Hybrid Backup Service\logs path.
  Important
  When you install a Cloud Backup client on Windows, the Windows system generates a setup log file in the %temp% path by default. The name of the file is similar to Setup Log 2022-08-15 #001.txt. If the client fails to be installed, you can re-obtain and enter the verification code to install the client. If the installation still fails, you can send this file to the technical support engineer to quickly resolve the issue.