This topic describes how to connect to a Windows instance from a mobile device (iOS or Android) by using Microsoft Remote Desktop.


  • The instance is in the Running state.
  • The instance has a public IP address and is accessible from the Internet.
  • The logon password for the instance is set. Moreover, if the password was lost, you can reset the instance password.
  • The security group of the instance has the following security group rules:
    Network type NIC Rule direction Authorization policy Protocol type Port range Authorization type Authorization object Priority
    VPC Configuration not required Inbound  Allow  SSH (22) 22/22 CIDR block 1
    Classic   Internet


Check that you have installed Microsoft Remote Desktop (RD).

  1. Start the RD Client. In the upper right corner, click +.

  2. On the Add New page, select Desktop.

  3. On the Edit Desktop page, enter the connection information and click Save. The following connection information is required:
    • PC Name: Enter the public IP address of the Windows instance to be connected.
    • User Account: Enter the account name administrator and the logon password of the Windows instance.

  4. On the Remote Desktop page, click the icon of the target Windows instance.

  5. On the confirmation page, confirm the message and click Accept.

If you have successfully connected to the Windows instance, the following screen is displayed.