All Products
Search
Document Center

What will happen if my Available Credit are completely depleted?

Last Updated: Apr 08, 2019

Your account status will become overdue if your Available Credit fall below zero.

If this situation occurs, you may still use your existing services and instances for 15 days (“Limited Use Period”). However, you will not be allowed to purchase any new services, or process any auto-renew tasks. After the Limited Use Period expires, all of your services and instances will be suspended (“Suspension”). If your account remains overdue 15 days starting from the Suspension, all of your services and instances will be released.

Please process your payments on a timely basis to avoid any of your services being suspended or released.