Backup alerts provide you with backup alerts, such as when a backup fails or a client is disconnected from a server. By default, alerts are sent to an Alibaba Cloud account. You can also configure custom alert methods, contacts, or contact groups.

Note One hour after a backup fails or a client is disconnected from a server, the specified contact will receive an alert.

Create an alarm contact

A contact is a person that is assigned to receive backup alerts. You can create a contact as follows:

  1. Log on to the Hybrid Backup Recovery (HBR) console.
  2. In the left-side navigation pane, select Alarm Contact.
  3. Select the Alarm Contact tab.
  4. In the upper-right corner, click New Contact.
  5. In the New Contact dialog box, enter the Contact Name.
  6. Select a Contact Method as required and perform the following actions:
    • Email

      If you select Email as a contact method, enter the Contact Email and then click Send Verification. Log on to the specified mailbox to view the verification code, go to the HBR console, and enter the verification code in the Email Verification field.

    • Mobile

      If you select Mobile as a contact method, enter the Mobile and then click Send Verification. An SMS message that contains a verification code is sent to your mobile phone. Enter the verification code in the Mobile Verification Code field.

  7. Click OK.
Note
  • On the Alarm Contact tab, you can view a list of all contacts and the related information of each contact.
  • You can click Edit to modify the email and mobile number.
  • You cannot delete a contact that is selected to receive alerts or added to a contact group.

Create an alarm contact group

If you need multiple contacts to receive alerts, you can create an alarm contact group and add these contact to the contact group to facilitate management. When an alert occurs, all contacts that are included in a contact group will receive a alert.

  1. Log on to the HBR console.
  2. In the left-side navigation pane, select Alarm Contact.
  3. On the Alarm Contact Management page, select the Alarm Contact Group tab.
  4. In the upper-right, click New Contact Group.
  5. In the New Contact Group dialog box, enter the Group Name.
  6. Select one or more contacts that you need to add to the group, and click the icon. These contacts are displayed in the Selected Contacts field.
  7. Click OK.
    Note
    • On the Alarm Contact Group tab, you can view a list of all contact groups and the number of contacts that are contained in each group.
    • You can click Edit to modify a contact group.
    • You cannot delete a contact group that is selected to receive alerts.

Create custom alarm policies

You can create the following types of alarm policies:
  • Vault-level alarm policies

    A vault-level alarm policy applies to all the backup clients of a vault. The backup clients include those installed on ECS instances, local hosts, and local virtual machines. If you create an alarm policy for the vault where a client is located, the alarm policy of the vault applies to the client by default.

  • Instance-level alarm policies

    An instance-level alarm policy applies to the backup client installed on a specific instance. After you create an alarm policy for a client, the client no longer uses the alarm policy of the vault or the default alarm policy.

Note If you create no alarm policy for a vault or a client, email alerts are sent to an Alibaba Cloud account.
Create a vault-level alarm policy

Proceed as follows:

  1. Log on to the HBR console.
  2. On the Overview page, locate the required vault for which you need to create an alarm policy.
  3. In the upper-right corner of a vault, click Settings.
  4. In the Vault Setting dialog box, select an Alarm Policy as required.
    • Disabled

      If you select this option, no alert will be sent when an alarm occurs on a client or ECS instance that is located in the vault.

    • Default Notification

      If you select this option, alerts for the vault are sent to an Alibaba Cloud account by using emails.

    • Customized Notification

      If you select this option, you can select one or more contacts or contact groups. After you complete the configuration, alerts for the vault are set to the selected contacts or contact groups.

  5. Click OK.
Create an alarm policy for a client

Proceed as follows:

  1. Log on to the HBR console.
  2. Locate a client for which you need to create an alarm policy, choose More > Alarm Setting next to the client.
  3. In the Alarm Policy dialog box, select an Alarm Policy as required.
    Alarm Policy Description
    Disabled If you select this option, no alert is sent when an alarm occurs on the client.
    Same as Vault The alarm policy of the vault where the client is located applies to the client.
    Default Notification Alerts for the client are sent to an Alibaba Cloud account by using emails.
    Customized Notification You can select one or more alarm contacts or alarm contact groups. After you complete the configuration, alerts for the client are sent to the selected alarm contacts or alarm contact groups.
  4. Click OK.