HBR sends alert notifications to the Alibaba Cloud account owner by default when backup fails or a backup client is disconnected from HBR. You can customize notification contacts, contact groups, and methods.
Create a notification contact
A notification contact is a person who receives backup alerts. To create a notification contact, perform the following steps:
Create a contact group
You can create a contact group and add multiple notification contacts to the group. Then, you can enable the group to receive the same alert notifications. This simplifies the procedure to manage the notification contacts. When an alert is triggered, HBR sends alert notifications to all contacts in the group.
Create alert policies
- Vault-level alert policy
A vault-level alert policy applies to all the backup clients that are associated with the vault. The backup clients include those for ECS, on-premises files, and on-premises virtual machines (VMs). If no client-level alert policies are created, a vault-level alert policy is applied after it is created. To configure an alert policy for a vault, perform the following steps:
- Log on to the HBR console.
- On the Overview page, find the vault.
- In the upper-right corner of the vault card, click the Settings icon.
- In the Modify Backup Vault pane, select an alert policy based on your requirements.
Alert policy Description Disabled If you select this option, HBR does not send alert notifications. Default If you select this option, HBR sends alert notifications to the Alibaba Cloud account owner by using emails. Custom If you select this option, you must select one or more notification contacts or contact groups. HBR sends alert notifications to the selected contacts and contact groups. - Click OK.
- Client-level alert policy
A client-level alert policy applies to a specific backup client. After you create an alert policy for a backup client, the vault-level alert policy no longer applies to the client. To configure an alert policy for a backup client, perform the following steps:
- Log on to the HBR console.
- Find the client, and choose in the Actions column.
- In the Alert Settings pane, select an alert policy based on your requirements.
Alert policy Description Disabled If you select this option, HBR does not send alert notifications. Same as Vault If you select this option, the alert policy of the backup vault applies to the instance. Default If you select this option, HBR sends alert notifications to the Alibaba Cloud account owner by using emails. Custom If you select this option, you must select one or more notification contacts or contact groups. HBR sends alert notifications to the selected contacts and contact groups. - Click OK.