MS Remote connection not working with QuickBooks
Created#More Posted time:May 24, 2022 21:49 PM
I bought a laptop so that my client can use Microsoft Remote Desktop vs. LogMeIn. I followed the below steps:
1. Downloaded Remote app on laptop per his info (IP Port, UN, and PW)
2. After that I Got an Error box message: Can't verify the identity of the remote PC
Name in the certificate from the remote PC
w10-vm (his business name).local (It may not be safe to connect to this PC. This might be for the following reasons: The certificate's not from a trusted certifying authority. Do you want to connect anyway?)
3. I clicked "Connect" nonetheless, got access to his desktop, noticed his QB companies, and added a new one as he wanted.
4. This new company is not showing up on his QuickBooks nor on his Server
Thanks in advance!