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Real name registration has failed (business license)

More Posted time:Jun 12, 2021 11:12 AM
Real name registration has failed.

Your account has been flagged as a potential security risk. Please submit a photograph of your company’s legal representative holding your business license. Your legal representative’s face and the text on the business license should both be clear, and it should be obvious from the photograph that your company’s legal representative is holding the business license himself.

can someone help me why alibaba not approving my-real name verifcation Biz license? is there any solution for this? my biz icense already follow what alibaba spesification request. tq in advance


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1st Reply#
Posted time:Jun 15, 2021 0:07 AM
  1. Log on to the Alibaba Cloud console.

  2. Click your account avatar to go to the Account Management page.

  3. Click Real-name Registration from the left-side navigation pane.

  4. Enter all the relevant information in the required fields on the Real-name Registration page.If your account is a company account, you must provide:

    • The name of the country in which your company is registered.

    • The name of your company.

    • The registration number of your company.

    • The registered address of your company.

    • A photo showing your company certification or registration form.

If your account is a personal account, you must provide:

  • your passport or ID card number (driver’s licenses are accepted).

  • Your full name.

  • A photo showing the front and back of your ID card or the information page of your passport.

After you submit the required information, you can see the following page.

If the verification is successful, the following page is displayed.

If the real-name registration fails, the following page is displayed. You can try submitting again or open a ticket for further assistance.

For further information, you can check the following for more details :-

have a nice day

Assistant Engineer
Assistant Engineer
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2nd Reply#
Posted time:Jun 16, 2021 17:22 PM
thanks for sharing the article