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Although I have filled in two forms, it still looks blank. What could be the reason?

Dear TallerAndHappy,
You could create a ticket in your Alibaba Cloud console and our postsales team will help you with that. Here's the link:
https://www.alibabacloud.com/help/doc-detail/47605.htm
Also our chat service is available 24 hours, Monday through Friday. You could go to the contact sales page, https://www.alibabacloud.com/contact-sales , and click on the orange icon on the bottom right to find "chat now".
You could also call our business advisor to get help. To find the customer service phone number of your country, please use the drop down list on the left of the page.
Thank you.