thambi
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creating a registrant profile

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More Posted time:Dec 27, 2019 12:35 PM
hi , i am a new account holder and wish to register a domain. but it is asking me to create a new registrant profile. when i click the link nothing happens and no window opens.. any learned teacher can help please

afzaalvirgoboy
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1st Reply#
Posted time:Dec 29, 2019 2:31 AM
Hi,


Can you check if the page opens in a private window or by changing the web browser?


Here is the link to more information about the Registrant Profile set up for Alibaba Cloud Domain; https://www.alibabacloud.com/help/doc-detail/35898.htm, and I highly encourage you to read how Alibaba Cloud provides domain registration access on different top-level domains (.com, .cn, etc.); https://www.alibabacloud.com/help/doc-detail/108953.htm


It would help if you can share a screenshot of the window tabs that you see, and/or the browser console window for any errors.
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