rammany
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[Others]i want to "Transfer-Out" of Alicloud web hosting

Created#
More Posted time:Aug 7, 2018 20:05 PM
Hello


i registered a domain with Alicloud for more than 60 days, i would like to transfer it to another hosting server, but the option to transfer is not active and i really need to transfer it.


Domain: www.syntaxbase.com

Paco
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1st Reply#
Posted time:Aug 7, 2018 21:32 PM
@rammany  My antivirus "Trend Micro", says that this page is not accessible, has it categorized as:
VIRUS RISK
  
Blocked URL
Access to the requested website has been denied because it belongs to the Pornography category.
Event details:
URL: http://www.syntaxbase.com/?spm=a2c5q.11423531.0.0.6dc438a1QxKsPR
 Category: Pornography
Maybe it has something to do with the problem you indicate.

@rammany Mi antivirus "Trend Micro", dice que esa pagina no es accesible, la tiene categorizada como:
RIESGO DE VIRUS
URL Bloqueada
El acceso a la página web solicitada ha sido denegado por pertenecer a la categoría Pornography.
Detalles del evento:
URL: http://www.syntaxbase.com/?spm=a2c5q.11423531.0.0.6dc438a1QxKsPR
 Categoría: Pornography
Quizas tenga algo que ver en el problema que indicas.

Ranjithkumar
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2nd Reply#
Posted time:Aug 8, 2018 1:21 AM
Paco:@rammany  My antivirus "Trend Micro", says that this page is not accessible, has it categorized as:
VIRUS RISK
  
Blocke...
回到原帖
@Paco is it so... For me, it is just working fine...

Ranjithkumar
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3rd Reply#
Posted time:Aug 8, 2018 1:30 AM
If a domain name is registered at Alibaba Cloud, Alibaba Cloud’s DNS server is used by default. You can point the domain name to any DNS server

To change the DNS server, follow the steps below:
  1) Log on to the Domains console.
  2) Locate the domain name whose DNS server you want to change, and then click Manage.
  3) Go to the Basic Information page, click DNS Modification on the left-side navigation pane.
  4) Click Change DNS.
  5) Modify, add, or delete the information about the DNS server.

If you are not able to map the domain name to the external server then please raise a ticket. Product team will help you out.

BrianBae
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4Floor#
Posted time:Aug 8, 2018 12:08 PM
1. Copy your web data.
2. Transfer domain to other provider or Edit DNS server.
3. Upload New data to new hosting server.

Paco
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5Floor#
Posted time:Aug 8, 2018 16:39 PM
Have you already done all the steps indicated in point 10 of the website https://www.alibabacloud.com/domain, in the User Guide & FAQs section?


Ya has realizado todos los pasos que indica el punto 10 de la web https://www.alibabacloud.com/domain, en el apartado de User Guide & FAQs ?

rammany
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6Floor#
Posted time:Aug 9, 2018 1:17 AM
Paco:Have you already done all the steps indicated in point 10 of the website https://www.alibabacloud.com/domain, in the Use...回到原帖
Hello Paco, Thanks for your input.

The domain and web hosting is in Alicloud. i have perfomed the point in 10 but its not active. its saying the domain needs to use 60 days but its more than 60 days. please help. i need to transfer out as soon as possible.

rammany
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7Floor#
Posted time:Aug 9, 2018 1:19 AM
BrianBae:1. Copy your web data.
2. Transfer domain to other provider or Edit DNS server.
3. Upload New data to new hosting server...
回到原帖
i have the domain and web hosting with alicloud, i'm not getting the services i needed so i want to opt-out but i have registered the domain and hosting more than 60days but it keeps saying its not up to 60 days. pleas help

rammany
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8Floor#
Posted time:Aug 9, 2018 1:20 AM
i need to transfer-out and its more than 60 days i registered the domain and web hosting.

Please help. its urgent.

Paco
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9Floor#
Posted time:Aug 9, 2018 2:20 AM
I think you have to open a ticket in "my account", "ticket"; "ticket system", "open ticket", so that you can explain how many days are left until you reach 60. And if you already know why you can not transfer the domain.

Yo pienso que debes abrir un ticket en "mi cuenta" , "ticket"; "ticket system" , "open ticket", para que te expliquen cuantos dias faltan para llegar a 60. Y si ya los tienes saber porque no puedes transferir el dominio.

rammany
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10Floor#
Posted time:Aug 9, 2018 7:07 AM
Paco:I think you have to open a ticket in "my account", "ticket"; "ticket system", "open ticket", so that you can explain how...回到原帖
i dont have support ticket anymore and i dont want to pay either because i'm opting out. Its more than 60 days. i need to move it. Thanks

BrianBae
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11Floor#
Posted time:Aug 9, 2018 19:12 PM
You should download your all data via ftp service
 - (use Filezilla https://filezilla-project.org)

Dump user mysql data(if you have)
- (use phpmyadmin)

Upload all data to new server.

Edit DNS record to new server.

Done.
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