Hidayat
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[products][Direct Mail] Email Domain status To be Verified

Created#
More Posted time:Jun 8, 2018 16:08 PM
Hi all,


i do some troubleshooting on my direct mail,
1. I have one domain and then i used that domain for my direct mail email domain
2. I do the record registration on alibaba cloud dns, and all going well my email domain status become Verification passed
3. One day, i change the name server for my domain name from alibaba NS to cloudflare NS, so i deleted my email domain, and dns record
4. And then a few days later, i change back NS from cloudflare to Alibaba NS ,
5. when i create again using sam email domain like before, and configure the DNS record on alibaba DNS , i click on verify , but the status won't change to Verification passed
6. The status still show To Be Verified


anyone have face same problem and any suggestion

JohnHanley
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1st Reply#
Posted time:Jun 9, 2018 1:25 AM
Double check the records that you created for the verification.

Go to the DirectMail Console: https://dm-ap-southeast-1.console.aliyun.com
Select your region
Go to Email Domains
For your Email Domain click Configure on the right hand side
Verify each setting in correctly configured in your DNS server

psps90
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2nd Reply#
Posted time:Jun 5, 2020 13:53 PM
Same issue with me. It's not working. i have cross-checked my DNS Settings

urfan
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3rd Reply#
Posted time:Jun 8, 2020 18:01 PM
hi guys,


this can take upto 10 days for some providers, have you tried testing from localhost, like add the dns entries to your local disk also, check a record public zones are correct


https://www.alibabacloud.com/help/doc-detail/39397.htm
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