piers18
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[Forum Admin]Slow console

Created#
More Posted time:Apr 25, 2018 21:52 PM
I'm in London, UK and find the Alibaba Cloud console really slow (like it takes over 30 seconds to load a screen) - does anyone else have this problem?

ukbob
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1st Reply#
Posted time:Apr 25, 2018 22:07 PM
I've not had that problem and I use the console a lot.   Is it all the screens of the console, or just specific ones?  Do those specific ones have lots of data that needs to be loaded, such as hundreds of server instances?

What about accessing other parts of the Alibaba Cloud site, such as the forum or the help pages?   And what about other websites, especially those in China?

Also, which hosting region are you using?   Frankfurt, or something further away?  Each location has its own console so if you're hosting in China or Sydney then your console is hosted further away.

chfw
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2nd Reply#
Posted time:Apr 26, 2018 4:57 AM
Hei, I am in Berkshire and had the same problem with the console inside the browser. My solution is to connect to it using ssh. What you do is:

1) update root password from the management console
2) ssh root@your_api
3) type in your new password

the caveat is: you have to restart your instance.
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