Can't redirect naked domain on web hosting - Alibaba Cloud Developer Forums: Cloud Discussion Forums

piers18
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[Others]Can't redirect naked domain on web hosting

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More Posted time:Feb 13, 2018 16:26 PM
I have a domain on Alibaba Cloud and the basic web hosting, and followed the instructions to get the www.domain.com working. When I go to domain.com, I get 'site can't be reached error'. In the environment settings in the hosting, I can't set a redirect as the 'naked' domain doesn't appear in the dropdown, only the www.


So my question: how do I set the A record on my domain to point at the hosting? Alibaba Cloud instructions only show how to set CNAME.

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ArnoldArnold

hanneng
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1st Reply#
Posted time:Feb 14, 2018 9:01 AM
Hi

Use Alibaba Cloud DNS to add an A record

on the Host field, enter @ instead of www.



piers18
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2nd Reply#
Posted time:Feb 14, 2018 23:13 PM
Thanks! What do I enter in the "Value:" field?

piers18
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3rd Reply#
Posted time:Feb 14, 2018 23:27 PM
Fixed it thanks. I added a CNAME record:
Host: '@'
Value: the "testing domain" - XX-XXXXXXXX.aliwebs.com

Arnold
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4Floor#
Posted time:Feb 17, 2018 18:48 PM
piers18:Fixed it thanks. I added a CNAME record:
Host: '@'
Value: the "testing domain" - XX-XXXXXXXX.aliwebs.com
回到原帖
I follow yours but I get the error popup thst reads"The "{0}" type record is in conflict the "{1}" type records." What will I do? Thanks for your reply.

Arnold
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Posted time:Feb 17, 2018 19:17 PM
piers18:Thanks! What do I enter in the "Value:" field?回到原帖
value is your IP address. ex 47.88.xx.xxx something like that.  I tried this but still does not work.

shhanshan
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Posted time:Feb 27, 2018 8:30 AM
Arnold:I follow yours but I get the error popup thst reads"The "{0}" type record is in conflict the "{1}" type records." What w...回到原帖
I suggest you to open a ticket for alibaba cloud support team with your screenshots, they will check.

Looks like this is a conflict, you could also check https://www.alibabacloud.com/help/doc-detail/58456.htm?spm=a3c0i.o58458zh.b99.18.1b3d7a2eQMKVj7
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